351 Reviews of Big Star Buick GMC - Service Center
Recalls and serivice I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I a I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I asked why and was told because GM sends poor parts and I did not use synthetic oil in the car. I was never told to use that oil. After the car being there 5 days I got it back and it ran terrible. I took it back the next day and was told it needed front struts. They were so rude they would not even drive the car to understand what i was talking about. There was no problem with that before I took it in. During questioning the service manager he was very rude and told me all the problem with be car was because of me. This car only has 70,000 miles. I would never take my car back to dealership or buy another GMC product. There is no reason a car with 70,000 miles should have 5 recalls done and need major front end work. Very disappointed in this dealership. More