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Big Star Buick GMC - Service Center

Baytown, TX

3.9
289 Reviews

289 Reviews of Big Star Buick GMC - Service Center

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July 22, 2023

Service staff was very polite,uber service was great. Service taken longer than expected.thanx More

by SAMUEL2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Villirenain
July 21, 2023

Great service, very friendly. Was able to take care of everything including the recall in less than an hour. Thank you!!! More

by WINKIEWEASELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff was my service advisor, his names not in the list. He was very helpful.
July 21, 2023

Very fast turnaround on my service. They said 7 days for diagnostic and it was fixed and ready the next morning. More

by huertajasmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe service advisor
July 20, 2023

Tim was great throughout the whole process. Thank you Tim and the rest of the team. More

by stevenibarra1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim.
July 20, 2023

They were fast, efficient, courteous and helpful. Just what I needed while I waited for my vehicle to be serviced. More

by CARRIEHORN281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
July 16, 2023

I have a busy schedule and the repair shop was patient with me. Didn’t mind me rescheduling and took care of any issue needed. Also I will need to go in for a front end alignment. Friendly service and alw More

by THERESAGM74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley from Baytown (salesman.)
July 16, 2023

Everything was real good. No complaints at all. You guys help me out on everything I need done and need to know. More

by BIGHORNARMSTL3_308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Zavalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelton Rembert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Driver III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Drews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tax Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

It was services and good information provided and nice staff and all over good experience More

by vimalvspatel1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bohanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Zavalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Driver III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Drews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tax Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Really happy with the service, they told me it was gonna be like an hour and a half but it took them like 35 min, thanks. More

by GERRYDELACRUZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Driver III
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Staff is courteous and service is fast,, strongly recommend!!! I will return for service, thank you. More

by alex648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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