Big Star Buick GMC - Service Center

Always being a pleasure working with all the team, if they tell you a thing it will happen thank you they tell you a thing it will happen thank you More

At Big Star Buick GMC, everyone is friendly and helpful. There hasn't been a time that I have visited and found anything different. There hasn't been a time that I have visited and found anything different. More

Such a great experience every time I use this service department. They always do the job requested as requested. Friendly staff and they wash my truck!!! That’s awesome. department. They always do the job requested as requested. Friendly staff and they wash my truck!!! That’s awesome. More

Service was quick and easy, they kept me up to date in everything that was being done to the vehicle and was an outstanding job done everything that was being done to the vehicle and was an outstanding job done More

No communication,can't get any updates, keep your vehicle excessive lengths of time. Bad business. excessive lengths of time. Bad business. More

Awful customer service. Next to zero communication from the service department about the status about my vehicle. Every update I received was because I had to call them. The Next to zero communication from the service department about the status about my vehicle. Every update I received was because I had to call them. They would promise a date which came and went and would not give the courtesy of letting me know they were running behind. After this experience, I would not trust this service department with an oil change. This experience was also the driving factor for me buying a new Toyota Tundra. More

Love being helped by Veronica she does a good job. Knowledgeable and has always known about my car when I drop it off there. Knowledgeable and has always known about my car when I drop it off there. More

Each time we have brought our vehicles in the service department has jumped right on the problem right away and resolved it for us in a timely manner we appreciate big star gmc department has jumped right on the problem right away and resolved it for us in a timely manner we appreciate big star gmc More

Very nice staff…if they don’t have the item part your looking for they’ll make the call and get it for you looking for they’ll make the call and get it for you More

Friendly guys and if they don’t have the part/item you are in need they will contact the next dealership for you are in need they will contact the next dealership for you More