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Big Star Buick GMC - Service Center

Baytown, TX

4.0
299 Reviews

299 Reviews of Big Star Buick GMC - Service Center

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September 23, 2023

The best dealership. Excellent vehicles. Good deals. Highly recommended. Very professional. Affordable prices. They are the best. More

by 19774.nyabogor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudia Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Zavalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelton Rembert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Driver III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Drews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tax Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beth Patlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Martin is a great person and sealer I will come back to talk to hom More

by CARLOSROMERO1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Zavalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Toyota could not help us, so we turn to you guys, you took care of us. Thanks. More

by Luckyangle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. Service department
September 19, 2023

Tim took wonder care of me in getting my car back to me in a timely manner. I appreciate so much. Everyone is so friendly and helpful there More

by Boydsblossoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim day…5 star
September 19, 2023

Service depth ok but not what I expected from a dearly ship. Car not returned as it was received and all I could get was sorry. More

by EDWARDALEX1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley
September 17, 2023

Fast service . always verify courteous and polite .thanks to the service team for all your help More

by Vickierwin55@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bohanon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Went to get a courtesy oil change my tires were rotated drove my truck for a whole month I was busy with aunt going thru hospice passed and never notice the dealer ship didn’t put one of the lug nuts on More

by TERRY6500AGUILAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Houston sales
September 16, 2023

Very unprofessional of them to not follow up with me after calling several times about apart which was supposed to be special order. I called several times in a 4 month period and even when the part was More

by kbruns03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria Villanueva and Joe Morrow.
September 14, 2023

Forgetful on the oil sticker reminder twice and I had to go back for the second time More

by MARIAEHDZ57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Spencer
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Great customer service. Short waiting time and friendly faces. Will definitely be going back for service when needed. More

by JDAIGLE0
Recommend Dealer
Yes
Employees Worked With
DAMON
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