Big Star Buick GMC - Service Center

Good communication from my assistant Dustin on my work truck recalls and others problems that my truck had truck recalls and others problems that my truck had More

Very dissatisfied with the service dept. Wanted to sell me new tire for $200 plus; said it could not be repaired. Went to Walmart where they fixed it for $15. Works still. Wanted to sell me new tire for $200 plus; said it could not be repaired. Went to Walmart where they fixed it for $15. Works still. More

Great Service and the Service Advisor was very Professional and Courteous, service was prompt as well Professional and Courteous, service was prompt as well More

Joe Mora fit me in, taking care of my flat tire, which ended up having to be replaced. Excellent customer service! Thank you so much! ended up having to be replaced. Excellent customer service! Thank you so much! More

I am very satisfied with the service with everyone and they were very kind to me and my car was all clean, very satisfied they were very kind to me and my car was all clean, very satisfied More

Excellent service, I would highly recommend both the service person (Victoria) and the dealership. Over the years I have purchased several new vehicles. Based on all events I will start my next car se service person (Victoria) and the dealership. Over the years I have purchased several new vehicles. Based on all events I will start my next car search at the same dealership and encourage others to do the same. Post purchase service has been great and my most recent visit confirmed my prior experiences. Victoria is an asset to both the customer and to the dealership. More

Joe Morra took care of us he was very professional and he explained everything to me. Excellent service! Well Done Joe Morra Thank you Janie & Adrain Perez explained everything to me. Excellent service! Well Done Joe Morra Thank you Janie & Adrain Perez More

Dustin made my experience 5 star. He was very professional and throughly explained some extra maintenance that came up. That enabled me to make an informed choice on my repairs. Highl He was very professional and throughly explained some extra maintenance that came up. That enabled me to make an informed choice on my repairs. Highly recommend him and will ask for him in the future. More

Tires were not roatated as paid for. .. also asked them to check a rattle coming from underneath. They said they found nothing... after leaving my car was still rattling and my husband fo .. also asked them to check a rattle coming from underneath. They said they found nothing... after leaving my car was still rattling and my husband found that the heat shield had been damaged and was rattling under the car. This should have been easy to see if they would have actually looked. More

I was pleased with how easy it was to schedule the appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. appointment on line and the way the service rep. greeted me once I arrived. Once the service was completed the vehicle was washed and ready to go. More