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Big Star Buick GMC
Baytown, TX
819 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 819 reviews
December 15, 2017
Thankful for Tim Znidarsic in the Service Dept My 2006 Buick LaCrosse had been stolen and was brought to the dealership with the steering column damaged and no key. I was very concerned that due to My 2006 Buick LaCrosse had been stolen and was brought to the dealership with the steering column damaged and no key. I was very concerned that due to the age of the vehicle and the damage that the parts may not even be found. With patience and Tim Znidarsic my service rep at Baytown GMC Buick my car was repaired with a new key and a great relief. Tim also made sure my car was safe to drive and needed maintenance was done. Oil change, new battery, both rear windows in my car would not stay closed and were repaired leaving me no further concern of my windows being left down. Tim made sure the brakes were in good shape and that my car would be safe to drive on the road. I’m grateful to Tim for understanding Without these repairs that I would not have transportation. When I’m able I will return to purchase my next vehicle at Baytown GMC Buick because their not just a business selling and repairing cars they reach out to the needs of each individuals to see that they have transportation at an affordable rate that fits the customers income. Thank you so very much. I’m on the road again😀 More
by Myshell1927
Employees Worked With
Tim Znidarsic
December 07, 2017
Excellent service! This is my third purchase from Vincent Pierre at Baytown Buick GMC. I’ve had nothing but great service every time. I highly recommend this dealership This is my third purchase from Vincent Pierre at Baytown Buick GMC. I’ve had nothing but great service every time. I highly recommend this dealership and will continue to purchase vehicles there in the future. More
by Seanj2188
Employees Worked With
Vincent Pierre II
August 09, 2017
Fast several That was so kind and it was a fast service everybody is friendly and they're always have a smile on their face they have coffee ready and donuts and a That was so kind and it was a fast service everybody is friendly and they're always have a smile on their face they have coffee ready and donuts and also water that's awesome some other place don't even have this and GMC does I will recommend it to my friends More
by Fernie9090
Employees Worked With
RosAnna Vasquez E6160206
June 10, 2017
Sales management not leveraging Went in as a serious buyer, but didn't get much help with pricing of truck. They offered me another truck, but then seemed uninterested after I reject Went in as a serious buyer, but didn't get much help with pricing of truck. They offered me another truck, but then seemed uninterested after I rejected high price offer on initial vehicle. Good customer service until you shoot them down. Probably thought i was a joke. Will go elsewhere where I know would appreciate my business and meet my price More
by Grateful 1
Employees Worked With
Patrick and Collin
May 19, 2017
Do not buy from this dealer I was charged 500$ for an etching fee, which is unbelievable, should have just walked out then because you can do it by yourself for $25. They also tr I was charged 500$ for an etching fee, which is unbelievable, should have just walked out then because you can do it by yourself for $25. They also tried to charge me $400 for something I didn't ask for and when I found it in your invoice the financial manager said "oh let me see if I can remove that". You're telling me after 6 years of working here you aren't complete aware of that $400 worth of nothing you just put on my bill. I liked the car and if it wasn't the only car I ended up liking within 400 miles I wouldn't have bought it, cause they are a bunch of scam artist, reviews on every website will reflect. Not the right way to do business, I would be very careful if you plan on doing business with them. Add $500 to the price of the car for your "etching fee" too. More
by Wings91
Employees Worked With
Jose Umana
April 17, 2017
Easy purchase! Came in and purchased a new truck. Highly recommend it. Got financing through them, and I currently get service on my other vehicles through them too Came in and purchased a new truck. Highly recommend it. Got financing through them, and I currently get service on my other vehicles through them too so it was a easy choice. More
by chuy_z28
Employees Worked With
Anthony Limas
February 25, 2017
Very satisfied Was in and out pretty quick. Steven was very professional and made sure we were comfortable while everything was being taken care of. Feel like I got Was in and out pretty quick. Steven was very professional and made sure we were comfortable while everything was being taken care of. Feel like I got a good deal out the door and didn't have to fight for it. More
by Sporter531
Employees Worked With
Steven Jones
February 07, 2017
New car They helped me get a car in the budget that I was looking for. I like the car that I got as well. It was worth the wait. They helped me get a car in the budget that I was looking for. I like the car that I got as well. It was worth the wait. More
by Kstears
Employees Worked With
Cheryl, Vincent Pierre II
January 03, 2017
Straight to the point This dealership gave me exactly what I asked for, no questions asked. They were straight to the point and I am very satisfied. Will do business again This dealership gave me exactly what I asked for, no questions asked. They were straight to the point and I am very satisfied. Will do business again in the future when it is time to purchase another great vehicle. More
by Denali2016
Employees Worked With
Anthony Jordan
December 31, 2016
Buying my new vejicly Excelente!! very good 😊 Experience everything We expect Definitely I will recommend this Baytown Gmc Buick to my relatives and friends to look for Excelente!! very good 😊 Experience everything We expect Definitely I will recommend this Baytown Gmc Buick to my relatives and friends to look for you was good time we spent there to have our new vehicle More
by Paloma76
Employees Worked With
Xavier Vigier
