Big Star Buick GMC
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Great experience. The purchase experience here was very pleasant. Paperwork was ready very quickly and delivery was very thorough. They take measures to ensure you are The purchase experience here was very pleasant. Paperwork was ready very quickly and delivery was very thorough. They take measures to ensure you are completely satisfied with your purchase. Would definitely recommend. More
Experience I went later in the evening to buy a SUV and was meet with nothing but eagerness to help me in my endeavors and after a little while I got what I wan I went later in the evening to buy a SUV and was meet with nothing but eagerness to help me in my endeavors and after a little while I got what I wanted and a great price on top. Definitely go there for the customer service. More
Fast service reasonable pricing! Very friendly and courteous Hector was always checking on me! Customer areas were clean and coffee was good! They took good care o reasonable pricing! Very friendly and courteous Hector was always checking on me! Customer areas were clean and coffee was good! They took good care of me! More
It was great as always. I had a great experience with your dealership. This is the 8th car we have purchase with Barry Stephen. He has always made our visit happy and great. I had a great experience with your dealership. This is the 8th car we have purchase with Barry Stephen. He has always made our visit happy and great. Thank you so much for helping me get my dream car. Thank for the service and great place to visit. Thanks you Mr. Vincent Pierre for your good service. More
Exceptional Professional sales staff was quick to offer the vehicle I was in the market for and offer a price that was resonable and got the vehicle serviced and Professional sales staff was quick to offer the vehicle I was in the market for and offer a price that was resonable and got the vehicle serviced and ready to go. More
Good people and price No pressure from sales and a lot of good trucks in stock. Close to my office and reasonable. Knowledgeable staff and will recommend to my friends and No pressure from sales and a lot of good trucks in stock. Close to my office and reasonable. Knowledgeable staff and will recommend to my friends and family. More
Simply Better Best place ever!!! Working with Andy Tiwari on repairs is great John was easy to deal with for Loaners..........:).............Baytown GMC Buick best Best place ever!!! Working with Andy Tiwari on repairs is great John was easy to deal with for Loaners..........:).............Baytown GMC Buick best dealer in town More
Awful Worst car buying experience. 5 weeks and my trade is still NOT paid off!!! Hassle to speak with a live person always voicemail no call back Worst car buying experience. 5 weeks and my trade is still NOT paid off!!! Hassle to speak with a live person always voicemail no call back More
Recalls and serivice I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I a I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I asked why and was told because GM sends poor parts and I did not use synthetic oil in the car. I was never told to use that oil. After the car being there 5 days I got it back and it ran terrible. I took it back the next day and was told it needed front struts. They were so rude they would not even drive the car to understand what i was talking about. There was no problem with that before I took it in. During questioning the service manager he was very rude and told me all the problem with be car was because of me. This car only has 70,000 miles. I would never take my car back to dealership or buy another GMC product. There is no reason a car with 70,000 miles should have 5 recalls done and need major front end work. Very disappointed in this dealership. More
Thomas gave us a great, no pressure, deal when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any custo when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any customer would be pleased to have him, great job Thomas More