Big Star Buick GMC

The Best !! Thank You !!! The Staff took care of me quick and Fast ! I would recommend this dealer ship to friends and family members. I will return in the future. The Staff took care of me quick and Fast ! I would recommend this dealer ship to friends and family members. I will return in the future. More

Do not use this dealership! I was called by the dealership to bring my truck in for recall work, the service people were not very friendly in the morning, They didn't seem very I was called by the dealership to bring my truck in for recall work, the service people were not very friendly in the morning, They didn't seem very happy and appeared to want to be somewhere else. Now, I get endless fliers iin the mail, and unsolicited phone calls and mail requesting me to trade in my truck that is only 4 years old. I have requested that my name, number, email and address be removed, yet they continue. Do not go here, unless you want to be relentlessly bothered and your mailbox full for the rest of your life. More

Terrible customer service Unbeleivably bad at dealing with unhappy customers. I still cannot believe they would not even let me finish speaking. Their mission statement is comi Unbeleivably bad at dealing with unhappy customers. I still cannot believe they would not even let me finish speaking. Their mission statement is comical when compared to their actions. Terrible experience. I will never again be associated with this organization, and I may not even buy another GM product, due to the lack of respect for customers shown to me by the general manager. More

Blatant dishonesty I verified an advertised price on Autotrader by phone and was told that there also were new rebates this month thst would cover dealer fees in the amo I verified an advertised price on Autotrader by phone and was told that there also were new rebates this month thst would cover dealer fees in the amount of $1,500. Kelton knew that l was driving 3 hours to meet him. When l arrived, he gave me a price that was about $5,000 more than discussed by phone for that stock number. More

Awesome employee Darwin took care of us, in getting us, a great vehicle in a timely manner. His attitude is awesome. If you go, ask for Darwin, and tell him Krista sen Darwin took care of us, in getting us, a great vehicle in a timely manner. His attitude is awesome. If you go, ask for Darwin, and tell him Krista sent you. Thanks More

Service on my gmc 1 ton Hey guys let you know how it turns out my truck been in service since Sunday Jan 14 had it towed there 2015 model first time ever in shop for a probl Hey guys let you know how it turns out my truck been in service since Sunday Jan 14 had it towed there 2015 model first time ever in shop for a problem seems to be fuel I will write a review good or bad . More

Buying experience Vincent was patient and answered all my questions and provided the information I asked for in a timely manner. I appreciated this since I shopped on Vincent was patient and answered all my questions and provided the information I asked for in a timely manner. I appreciated this since I shopped on the internet. Other dealers did not want to answer questions over the phone and wanted to come in to the dealership before giving out and details or talking price. More