Big Island Motors Hilo

Professional, friendly, knowledgeable, very accommodating, explained everything thoroughly and patiently. I would gladly work with Jovee again. accommodating, explained everything thoroughly and patiently. I would gladly work with Jovee again. More

Big Island Motors in Kona was an excellent experience. I went there to shop and bought a new vehicle instead. Tom was awesome to work with, very professional and pleasant. I would definitely recommend hi I went there to shop and bought a new vehicle instead. Tom was awesome to work with, very professional and pleasant. I would definitely recommend him. More

I appreciate the stellar customer service provided by Jamie Leialoha in the Kona Service Department. She made it so comfortable! She listened to my needs and conveyed everything to the mechanics who did Jamie Leialoha in the Kona Service Department. She made it so comfortable! She listened to my needs and conveyed everything to the mechanics who did the best rotor and brake job I have ever had on my 2017 Hyundai Veloster that I bought here brand new in 2018. They checked everything that I asked them to and have made a second appointment to fix other things that we are waiting on parts. I am confident they will do the best job on my a/c when I bring it again. Thank you, Big Island Motors! More

I wasn’t even sure what car I wanted but went to Kona branch. Ryan was able to get a list of my needs and recommended the perfect car and didn’t try to upsell things I didn’t want. Eli made the paperwork branch. Ryan was able to get a list of my needs and recommended the perfect car and didn’t try to upsell things I didn’t want. Eli made the paperwork a breeze. Very enjoyable experience. More

It took their service department quite a while to get the repair part from the supplier, but after I finally got the appointment (they only had two technicians doing repairs at the time) my vehicle was in an repair part from the supplier, but after I finally got the appointment (they only had two technicians doing repairs at the time) my vehicle was in and out in less than two hours. Everyone involved was very friendly and professional. Good experience overall. More

After doing our homework, we decided on a Subaru Outback We met with Myya and had a delightful experience From test drive to signing Big Island Motors team made the purchase easy and fast. Many Thanks We met with Myya and had a delightful experience From test drive to signing Big Island Motors team made the purchase easy and fast. Many Thanks More

I bought a new/used car from Kona dealership on New Year's Eve. And they were really nice even though it was getting late.. the car could of been detailed would of been the only thing that could of bee Year's Eve. And they were really nice even though it was getting late.. the car could of been detailed would of been the only thing that could of been better. More

Everyone there was nice, helpful and professional. I worked with Ryan and he was awesome. It was the best car buying experience I have ever been through. I am 63 years old and and have bought many v I worked with Ryan and he was awesome. It was the best car buying experience I have ever been through. I am 63 years old and and have bought many vehicles throughout those years. Mark R. Wahl More

Ryan and Eli was great, guided me through the whole process. Was expecting a hard time in negotiating, but that didn't materialize. Instead, Ryan went through all the incentives and rebates that I was process. Was expecting a hard time in negotiating, but that didn't materialize. Instead, Ryan went through all the incentives and rebates that I was eligible for, and got an great deal for my trade in. Eli guided me through the financing and paper work. Was not pushing to sell me any add ons, all he did was was go over the extended warranty (which I refused). And that was that! I drove off in my 2025 Hyundai Santa Cruz!!! More

Big Island Motors Kona is fantastic to work with. The entire process was smooth & professional. No haggling, no pushy sales - Tom was awesome. The entire process was smooth & professional. No haggling, no pushy sales - Tom was awesome. More