Bev Smith Kia
Fort Pierce, FL
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Good Service Had scheduled service and tire rotation. Done to satisfaction and during the expected time (a little over an hour). I am happy with the service person Had scheduled service and tire rotation. Done to satisfaction and during the expected time (a little over an hour). I am happy with the service person who spoke with myself and kept me updated. I did miss being offered water/snacks like the last time I was there. All was well though. Would recommend. More
Insufficient service I came in for a issue with my battery. I have FREE batteries and tires for the life of the car. It happened to be about 1/2 and hour prior to the se I came in for a issue with my battery. I have FREE batteries and tires for the life of the car. It happened to be about 1/2 and hour prior to the service dept. closing at the Fort Pierce Kia dealership. I was told that my battery was fine and maybe it just needed a break. Did I mention I'm a female . I was treated as if I knew nothing about automobiles and/or how they worked. He told me that they needed to charge the battery as if I didn't know that's the job of the alternator. I didn't argue with them. I just left. The next day early in the morning attempted to start the car noticed the same problem. Took jumper cables with me in case I became stranded. I drove it to the Kia Stuart Service department where they checked the battery and determined it was bad and replaced it. They also noticed two of my tires needed to be replaced . Those are the same two tires the service department in Fort Pierce stated a month ago were good !!!!! So I would definitely say the Fort Pierce service department has a serious issue determining what's good and what's bad which could leave a woman like myself stranded on the side the road not a good thing 😡😡😡 More
Great Experience Had scheduled service on my 20 13 Sorrrento. Ran into my salesman Dave Ciullo and ended up with new Sportage. No pressure just professionalism. This i Had scheduled service on my 20 13 Sorrrento. Ran into my salesman Dave Ciullo and ended up with new Sportage. No pressure just professionalism. This is our 4th Kia. More
Air Con Repair A/C Blower was stopping. Parts were ordered, and were installed after their arrival. A/C works well, now. Do not recall names of any personnel involve A/C Blower was stopping. Parts were ordered, and were installed after their arrival. A/C works well, now. Do not recall names of any personnel involved. More
Service Center second to non I've had several warranty repair issues with my car and every time I schedule with the service department the experience has been satisfactory. I fee I've had several warranty repair issues with my car and every time I schedule with the service department the experience has been satisfactory. I feel I can trust them. They fixed what I brought the car in for. They were all very nice and efficient. More
Well done! I must say your service dept is courteous and continues to show professionalism . My service adviser Scott has always made the process smooth and I must say your service dept is courteous and continues to show professionalism . My service adviser Scott has always made the process smooth and pleasurable. More
very professional excellenet staff everyone did an excellent job the service dept at bev smith kia ft pierce was a pleasure to do business at Tony the service manager is doing an outsta everyone did an excellent job the service dept at bev smith kia ft pierce was a pleasure to do business at Tony the service manager is doing an outstanding job. More
Checked sensor I took the car to be checked as one of the sensor lights was on. Since it had happened before and it turned out that there was a damaged tire, I thou I took the car to be checked as one of the sensor lights was on. Since it had happened before and it turned out that there was a damaged tire, I thought I should have it checked. It turned out to be a minor issue and the advisor was very kind in explaining the problem. More
Was Satisfied All went as expected....Bill Gent, the service advisor is awesome...he has been my advisor on the past 2 occasions & would continue to highly recommen All went as expected....Bill Gent, the service advisor is awesome...he has been my advisor on the past 2 occasions & would continue to highly recommend him.. In addition, Frank Negron was my salesman & always goes out of his way to chat when I'm there & to ask if everything is going well with the car & myself. More
The service dept is always polite and is very sufficient.. Bill service writer and the mechanics do a wonderful job. The car retailers do an awesome job! Carl the service man is great! Thank tou Bill service writer and the mechanics do a wonderful job. The car retailers do an awesome job! Carl the service man is great! Thank tou More