Bev Smith Kia

Everyone was professional and customer service oriented. I was only expecting to look around but felt compelled to make a decision while I was at the dealership. I was only expecting to look around but felt compelled to make a decision while I was at the dealership. More

great customer service, respected my time and was willing to negotiate on the price. Once I purchased sales people continued to assist. to negotiate on the price. Once I purchased sales people continued to assist. More

Caitlyn was very nice and told me all that was going on Did not wait to long on Did not wait to long More

Every person on the Bev Smith Team was extremely friendly and helpful. They all went out of their way to make us comfortable and the buying experience pleasant!! and helpful. They all went out of their way to make us comfortable and the buying experience pleasant!! More

Clean and accommodating while waiting for car. Advisor was excellent and knowledgeable. Hope to have her again. Advisor was excellent and knowledgeable. Hope to have her again. More

Very friendly, knowledgeable of all vehicles, were honest from the beginning. Made sure I was satisfied. from the beginning. Made sure I was satisfied. More

Awesome went beyond the call of service. Bev Smith KIA Alway go out of they way to satisfy the customer Bev Smith KIA Alway go out of they way to satisfy the customer More

Bogus service dept. So on 2/26/24 I brought my Soul in which after driving in the rain, the vehicle had water in the driver side of the vehicle. Front and back. They had So on 2/26/24 I brought my Soul in which after driving in the rain, the vehicle had water in the driver side of the vehicle. Front and back. They had the vehicle all day and when they finally called for me to pick it up, I was told no leak was found. I was also told the process for which this was determined. So prior to bringing the vehicle to this dealership I went to a local garage for a diagnosis, but the garage advised me that it was a dealership issue. They also explained that their was a known issue with water getting inside the vehicle and also explained how they would go about a diagnosis. Well he was correct. My handler explained that they ran the car threw there car wash to see if water got inside. It shockingly didn't. I'm calling xx here and this is why. I set them up! And this is how. Knowing what they would do, I purposely didn't wash my car for a week. It had a lot of road grime on the back hatch. So I wrote " wash me!" And guess what was still there when I picked it up. Most dealerships are shady, but this one thinks people are stupid. Be careful when dealing with Bev Smith. More

Fred and his entire team were friendly and efficient. Several times during my visit, other members of the Bev Smith staff stopped to ask me if I needed a beverage or snack. When it became clear the maint Several times during my visit, other members of the Bev Smith staff stopped to ask me if I needed a beverage or snack. When it became clear the maintenance couldn’t be finished in one day, Fred arranged a loaner via the rental office. The staff in the rental office were excellent, friendly, and accommodating. The vehicle was ready when promised, and I was treated as more than just a valued customer upon my return to pick it up. More

The dealership is very helpful and professional. You are not on your own once the purchase is made. The only reason that I didn't give it 5 stars is that the salespeople help you keep within your You are not on your own once the purchase is made. The only reason that I didn't give it 5 stars is that the salespeople help you keep within your budget, however, once you go into financing, all bets are off because to get the coverage you feel is necessary puts you way over budget. Also, financing people are very high pressure. Some necessary coverage should come with the vehicle, especially a brand new one. More