Bev Smith Kia

Last time in for oil/ filter change it took 4hrs Today I had appt to fix slow leak ion tire. Took almost 4 hrs again only they charged over $250 for a new tire. Awful service. had appt to fix slow leak ion tire. Took almost 4 hrs again only they charged over $250 for a new tire. Awful service. More

Very good service explaining the work that is being done to your vehicle,making sure the work is done in a timely matter,giving updates. As you wait for the completion of the work.very satisfied with servic to your vehicle,making sure the work is done in a timely matter,giving updates. As you wait for the completion of the work.very satisfied with service provided. More

great customer service, respected my time and was willing to negotiate on the price. Once I purchased sales people continued to assist. to negotiate on the price. Once I purchased sales people continued to assist. More

Everyone was professional and customer service oriented. I was only expecting to look around but felt compelled to make a decision while I was at the dealership. I was only expecting to look around but felt compelled to make a decision while I was at the dealership. More

Caitlyn was very nice and told me all that was going on Did not wait to long on Did not wait to long More

Every person on the Bev Smith Team was extremely friendly and helpful. They all went out of their way to make us comfortable and the buying experience pleasant!! and helpful. They all went out of their way to make us comfortable and the buying experience pleasant!! More

Clean and accommodating while waiting for car. Advisor was excellent and knowledgeable. Hope to have her again. Advisor was excellent and knowledgeable. Hope to have her again. More

Very friendly, knowledgeable of all vehicles, were honest from the beginning. Made sure I was satisfied. from the beginning. Made sure I was satisfied. More

Awesome went beyond the call of service. Bev Smith KIA Alway go out of they way to satisfy the customer Bev Smith KIA Alway go out of they way to satisfy the customer More

Bogus service dept. So on 2/26/24 I brought my Soul in which after driving in the rain, the vehicle had water in the driver side of the vehicle. Front and back. They had So on 2/26/24 I brought my Soul in which after driving in the rain, the vehicle had water in the driver side of the vehicle. Front and back. They had the vehicle all day and when they finally called for me to pick it up, I was told no leak was found. I was also told the process for which this was determined. So prior to bringing the vehicle to this dealership I went to a local garage for a diagnosis, but the garage advised me that it was a dealership issue. They also explained that their was a known issue with water getting inside the vehicle and also explained how they would go about a diagnosis. Well he was correct. My handler explained that they ran the car threw there car wash to see if water got inside. It shockingly didn't. I'm calling xx here and this is why. I set them up! And this is how. Knowing what they would do, I purposely didn't wash my car for a week. It had a lot of road grime on the back hatch. So I wrote " wash me!" And guess what was still there when I picked it up. Most dealerships are shady, but this one thinks people are stupid. Be careful when dealing with Bev Smith. More