Bev Smith Kia

Great Service Department I've had the car to the service department twice - both time, phenomenal customer service. Totally informed of what what going on and completed on ti I've had the car to the service department twice - both time, phenomenal customer service. Totally informed of what what going on and completed on time with a car wash to boot. Very pleasant to deal with. More

extremely satisfied great service adviser who understood situation with a service recall. always snacks,coffee, magazines. always offered free car wash which is well don great service adviser who understood situation with a service recall. always snacks,coffee, magazines. always offered free car wash which is well done .fast,efficient service dept. More

Kia service review I own two late model Kias. I bring them both to Bev Smith Kia because I find the service department to be professional, courteous, friendly and, most I own two late model Kias. I bring them both to Bev Smith Kia because I find the service department to be professional, courteous, friendly and, most important, competent. I usually find their service estimate times to be accurate and, when long, have been offered transportation to and from my home if desired. This is really the first dealership that I've actually liked. More

Horrible customer service Horrible horrible customer service. Finance department does not return calls. I have been calling the dealership for days in a row leaving several mes Horrible horrible customer service. Finance department does not return calls. I have been calling the dealership for days in a row leaving several messages for the finance department to call back and after four days I still have not received a phone call. I've been lied to by their service department. I purchased my vehicle through Bev Smith Kia along with a maintenance package. When I was moving at a state I was assured by the service department any dealership would accept my maintenance package. That was a flat-out lie. I am paying for a service I cannot use and the dealership refuses to call me back for me to cancel is maintenance package. Again very poor customer service More

Good experience Everything was what I expected. Service was completed on time. Great customer service. Comfortable waiting area. Would go back for my next service or Everything was what I expected. Service was completed on time. Great customer service. Comfortable waiting area. Would go back for my next service or any other issues. More

So easy, so satisfying No appointment no problem. Just a short wait and my tire problem was resolved, my car was clean and I was on my way. I like no hassle. No appointment no problem. Just a short wait and my tire problem was resolved, my car was clean and I was on my way. I like no hassle. More

very pleasant- car ready ahead of schedule i arrived at service checkin - mentioned problem i was having with steering wheel. he explained what he thought the problem was and explained it woul i arrived at service checkin - mentioned problem i was having with steering wheel. he explained what he thought the problem was and explained it would entail longer service time and estimated cost. he was correct on problem, time involved and cost. More

Great service Service is great, nice waiting room. Coffee and snacks available. Very nice people. Will come again when its tume for service for my car. Thank yo Service is great, nice waiting room. Coffee and snacks available. Very nice people. Will come again when its tume for service for my car. Thank you More

Courteous staff Entire staff was delightful to work with at your dealership ! Offering beverages and drinks were an added plus ! The entire service department was mos Entire staff was delightful to work with at your dealership ! Offering beverages and drinks were an added plus ! The entire service department was most helpful - fast and very wasy to work with. More

fast, friendly We were pleased to receive a new battery due to the failure of the battery that came in the car just 3 months ago. Overall good experience. We were pleased to receive a new battery due to the failure of the battery that came in the car just 3 months ago. Overall good experience. More