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Bev Smith Kia
Fort Pierce, FL
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Friendly staff Very friendly and knowledgeable staff. I drive 30 mins past the Stuart location to this dealership. Love it here Bought 2 Kia’s here and will always Very friendly and knowledgeable staff. I drive 30 mins past the Stuart location to this dealership. Love it here Bought 2 Kia’s here and will always recommend to people More
Beware Buying a 2020 Telluride KIA here- Predatory Pricing This Dealer falsely claimed that they had installed $6000 worth of upgrades into the 2020 Telluride SUV we initially reviewed and rejected in their sh This Dealer falsely claimed that they had installed $6000 worth of upgrades into the 2020 Telluride SUV we initially reviewed and rejected in their showroom, however we eventually purchased on 9-29-2019 a standard 2020 KIA Telluride they acquired from another KIA dealer that had the exterior and interior colors we desired. They priced the Standard KIA they eventually delivered to us at the same inflated price as the showroom model, which was false, misleading, predatory, and defrauded me out of thousands of dollars. The GM dismissed this assertion when we confronted him about it and finally admitted that my assertion that only circa $500-$1000 of small and inconsequential upgrades were actually on the showroom car we rejected when it arrived at his dealership, and that the balance was pure profit, overcharging me to obtain same. His comment was that "Everybody beats us up on pricing, so once in a while we need to coup some more profits from selling these Tellurides at these prices" to which I replied" yes and at my expense". More
Very good first time experience I was greeted warmly and quickly by RJ as soon as I drove in to the service bay. I was assigned to Mason who was very thorough in explaining the servi I was greeted warmly and quickly by RJ as soon as I drove in to the service bay. I was assigned to Mason who was very thorough in explaining the services that may and may not be needed for my Kia Sorento. I did not feel any kind of pressure to choose my options. He was straightforward and answered my few questions well. I chose to wait at the dealership which ended up to be about 3 hrs a little extended I thought. Overall it was a painless experience. More
This was my first service for my Kia Sportage My first service appt was set up all I had to do was show up. It took a short two hours to service and wash my vehicle. Service techs were very poli My first service appt was set up all I had to do was show up. It took a short two hours to service and wash my vehicle. Service techs were very polite and informative. More
Honest and caring service personnel. Jake and Mason where two of the nicest service people I have yet to encounter at the Fort Pierce location. I had two emergency visits in the same num Jake and Mason where two of the nicest service people I have yet to encounter at the Fort Pierce location. I had two emergency visits in the same number of days and both men were exceptionally courteous and caring both times. They looked after me as with considerate patience and took care of my problem as fast as possible. I will definitely use this site from now on. More
Horrible service On 9/23/19 at 0830 am , I went to drop off my vehicle for an oil change. I was denied service because I didn’t have an appointment. I wasn’t given ano On 9/23/19 at 0830 am , I went to drop off my vehicle for an oil change. I was denied service because I didn’t have an appointment. I wasn’t given another choice. The female service advisor Laura stated that she was advised by her bosses to turn customer away. I do not think that Bev Smith is advising his employees to turn away customers. If I brought a vehicle on the spot I’m sure they would service the vehicle. Go somewhere else. More
Great customer service Laura is absolutely a gem !! She was so so helpful and made us feel at home and gave us a piece of mind even just talking to her on the phone before Laura is absolutely a gem !! She was so so helpful and made us feel at home and gave us a piece of mind even just talking to her on the phone before our visit. I will definitely send everyone to them and thank you Laura for being such a great nice hard working person! More
Maintenance Routine maintenance appointment. My service advisor Laura was very efficient and professional.She was able to answer all my questions.She carefully e Routine maintenance appointment. My service advisor Laura was very efficient and professional.She was able to answer all my questions.She carefully explained to me the services provided that day More
Fast efficient service Oil change done in time promised. Comfortable place to wait with snacks. I will come back here for future service. My only criticism is that the chai Oil change done in time promised. Comfortable place to wait with snacks. I will come back here for future service. My only criticism is that the chairs look a little worn and the room had a funky odor. More
Prompt and efficient Husband took car in. He was pleased. I can't tell to whom he spoke or whom he dealt with, since i was not there. Husband took car in. He was pleased. I can't tell to whom he spoke or whom he dealt with, since i was not there. More