Bev Smith Kia

Excellent Service Provided Hit a pot hole early am and tire went flat. Called Kia service before they officially opened and happily someone answered and said she would pass inf Hit a pot hole early am and tire went flat. Called Kia service before they officially opened and happily someone answered and said she would pass information to road assistance. That I would get a text to fill out and that would prompt a request for a towing comoany. I immediately received text that it had been assigned to ABC Towing and they would contact me as soon as possible. The gentleman from towing company called me within 15 minutes informing me he was 5 minutes away. On the way to Kia dealership, service dept. Called to check status. After telling her we were 10 minutes away, she said she would inform them accordingly. Service advisor and Service Manager Rachael were waiting for me and processed my service need immediately. They were amazing! More

Excellent Service I would like to thank Tom the person that handled my service need. He was polite, understanding and caring. Great job Give him five stars. I would like to thank Tom the person that handled my service need. He was polite, understanding and caring. Great job Give him five stars. More

Pleased with the service performed. Needed service was explained before it was performed and pricing was given. Needed parts were ordered. Jessica was polite and knowledgeable. explained before it was performed and pricing was given. Needed parts were ordered. Jessica was polite and knowledgeable. More

I Bought A nice little Daily Driver at this location. My Sales guy was Tony. Very nice and knowledgeable. I was not pressured to buy or pushed to buy something I did not want. Everything was very transparen Sales guy was Tony. Very nice and knowledgeable. I was not pressured to buy or pushed to buy something I did not want. Everything was very transparent throughout the entire process, So less than one year Later I returned to buy another, bigger nicer Family Vehicle and am happy to own two Kias. Thank you Tony and Eric at Bev Smith Kia! More

Bev Smith kia ALWAYS takes care of me when I go in for service. Joe is the best advisor ever!!! Came in for regular maintenance and they took care of me in less than an hour! Super fast and they had snack service. Joe is the best advisor ever!!! Came in for regular maintenance and they took care of me in less than an hour! Super fast and they had snacks! More

maintenance check up oil change The lady that checked me in was very nice. The wait time for a oil, filter change the wait time was way too long , almost 3 hours!! Ridiculous! The ca The lady that checked me in was very nice. The wait time for a oil, filter change the wait time was way too long , almost 3 hours!! Ridiculous! The car wash after servicing was horrible!! need to fire and get rid of them.He scatched my wheel fender with the brush that was used!! i will never again let anyone touch my SUV there that is supposed to be washing it. they dont clean it at all! extreme half assed job. I pay a lot of money for my SUV Sorento, and i certainly dont need it getting scratch up on a horrible car wash person!!!! More

Very helpful knowledgeable easy going great listener. Explained everything to the point that i was left with no question. I will recommend everybody that i know that is looking for a vehicle to talk with Explained everything to the point that i was left with no question. I will recommend everybody that i know that is looking for a vehicle to talk with him. More

Programming my new key fob was a exeptionally great process. My experience with Bev Smith Kia was a awesome experience. Bobby Joe is a great asset to your company. I would definitely be back there again. I will My experience with Bev Smith Kia was a awesome experience. Bobby Joe is a great asset to your company. I would definitely be back there again. I will immediately tell everyone about the service that i received. More

good people and service The sales staff were courteous and professional. These people are hard working and focused. they are able to motivate buyers and likeable at the same The sales staff were courteous and professional. These people are hard working and focused. they are able to motivate buyers and likeable at the same time which is quite impressive. Thanks for your help Pat McFadden and Scott Graham I love the 2016 Jeep Cherokee More

Malfunction light The problem wouldn't go away, but the kept at it and found the issue and repaired it. A little time consuming on my part, but the commitment to get i The problem wouldn't go away, but the kept at it and found the issue and repaired it. A little time consuming on my part, but the commitment to get it resolved was very good. People I dealt with were very accomodating. More