Bev Smith Kia

What a wonderful experience dealing with a frustrating situation. I am very happy! Glad for the help situation. I am very happy! Glad for the help More

The staff was excellent and respectful and handled everything with care. I truly appreciate all their hard work and especially since the hurricane was supposed to come thru and had short staff, they d everything with care. I truly appreciate all their hard work and especially since the hurricane was supposed to come thru and had short staff, they did exceptional! Johnny one of the workers in service was truly welcoming and friendly! Jamie was very nice and informative on everything! More

Organized, welcoming, friendly, professional, outstanding service. Salesman is the best customer service agent. Strong ethics. service. Salesman is the best customer service agent. Strong ethics. More

Everyone was prompt, and truly interested to my wants and needs to ensure a seamless lease purchase needs to ensure a seamless lease purchase More

Good customer service with nice waiting area. Vehicle serviced, cleaned and returned in promised time. Vehicle serviced, cleaned and returned in promised time. More

Everyone on-site was extremely professional and our salesman Trevor went above and beyond to make sure our experience was enjoyable. salesman Trevor went above and beyond to make sure our experience was enjoyable. More

This dealership is really big on customer service and make you very comfortable, I bought a brand new Telluride my salesman Iron was amazing from the get go. Very informative and very patient. I definite make you very comfortable, I bought a brand new Telluride my salesman Iron was amazing from the get go. Very informative and very patient. I definitely recommend him for anyone looking to buy a car new or use he is really good. 👍 😊 More

Great customer service experience and was honestly one of the best dealerships i’ve ever visited. Thank you to James in sales and D Wade corporate salesman for helping me out of my negative equity and puttin the best dealerships i’ve ever visited. Thank you to James in sales and D Wade corporate salesman for helping me out of my negative equity and putting me in an even better vehicle while saving 200 bucks extra a month! Tony was great in helping me choose the best option for coverage on my Sorento. Truely recommend them as well as the entire dealership to anyone looking for quality deals and service. Thank you again! More

Caitlin is always such a pleasure to work with. She ensures quality for the company and is easy on the eyes. Plus fun to talk to I enjoy going in when I need to She ensures quality for the company and is easy on the eyes. Plus fun to talk to I enjoy going in when I need to More

I purchased a new car in June 2024. From the time I signed the contract to today, things have gone wrong. It took forever to get the car shipped, the car arrived damaged (which I unders From the time I signed the contract to today, things have gone wrong. It took forever to get the car shipped, the car arrived damaged (which I understand wasn't the dealer's fault, but I had to constantly follow up to get information on getting the damage fixed), it took almost a month to get my license plate after submitting the necessary documents, the car wasn't cleared of the existing recalls, nor was I even told about them, and when I ended up with a damaged windshield and inquired about what my additional warranties covered, I was informed by the warranty company that windshields aren't covered under the tier of warranty I have. I was not informed that there were tiers to choose from or presented with the option to choose one that covered windshield damage. This was my first new car purchase and it's been nothing but frustrating. I understand that some of the things that have happened have been outside the control of the dealership, but what is not outside of its control is keeping in good contact with its customers and doing the legwork to fix issues related to a car that I purchased from it. The only time I was able to get quick answers was by calling the supervisor after receiving little to no information from the others involved. More