Bev Smith Kia

James was great. Patient and helped every way he could even called after my purchase to make sure I liked. They made sure I knew all the gadgets before I left defi Patient and helped every way he could even called after my purchase to make sure I liked. They made sure I knew all the gadgets before I left definitely a great experience More

A bunch of snakes and liers, They will keep you there 6 hours while they did three sales at once. I am 82 years old and at the end of the day I was exhausted. I was told I had to get gap insurance or the b hours while they did three sales at once. I am 82 years old and at the end of the day I was exhausted. I was told I had to get gap insurance or the bank would not give me a loan it cost me $1,500. When I called the bank they told me I did not need gap insurance they lied to me. I only had one key fob and no carpet pads they told me to come back the next day and said the car was a certified used car 2024 as is. Called the sales manager and told me he could sell me a new fab at cost $385 went to another Kia dealer and got it for $300 were I should of bought my car. Have not found one person I have talked to that had anything good to say about Bev Smith Kia or Toyota. More

Waited 40 minutes outside for my 2 pm scheduled appointment and wasn’t even checked in yet. Terrible service department appointment and wasn’t even checked in yet. Terrible service department More

Very helpful and cared about what we wanted, Jaun answered all our questions to the dot. I'm really grateful for his time. answered all our questions to the dot. I'm really grateful for his time. More

I trusted this dealership to provide a fair deal, but unfortunately, my experience was disappointing. The deal I received was not what I expected, and I feel that it was not in my best interest. I had ho unfortunately, my experience was disappointing. The deal I received was not what I expected, and I feel that it was not in my best interest. I had hoped for better transparency and fairness in the process. Because of this, I will not be making any more deals with them, and I cannot recommend this dealership to others. I hope they improve their approach to customer satisfaction in the future More

They take care of customers like they are family! Very professional and caring! We drive 2 hours to get our car serviced Very professional and caring! We drive 2 hours to get our car serviced More

Caitlin took care of me and she was outstanding. She explained everything before and after I checked in. She was very responsive and thorough. People like Caitlin is the biggest reason I choose Bev She explained everything before and after I checked in. She was very responsive and thorough. People like Caitlin is the biggest reason I choose Bev Smith for my service. I look forward to seeing her soon for my service needs. More

Dan in finance is amazing! He helped me through everything for approval and staying on the road. He helped me through everything for approval and staying on the road. More

A bunch of snakes and liers, They will keep you there 6 hours while they did three sales at once. I am 82 years old and at the end of the day I was exhausted. I was told I had to get gap insurance or the b hours while they did three sales at once. I am 82 years old and at the end of the day I was exhausted. I was told I had to get gap insurance or the bank would not give me a loan it cost me $1,500. When I called the bank they told me I did not need gap insurance they lied to me. I only had one key fob and no carpet pads they told me to come back the next day and said the car was a certified used car 2024 as is. Called Jonathon Herman the sales manager and told me he could sell me a new fab at cost $385 went to Wallace Kia and got it for $300 were I should of bought my car. Please read all the reviews be for you set foot into this snake pit. More

A Great Over all experience. I knew Kia was best on the market. But, I was impressed with all the knowledge & professional the sales team. It was personalized & efficient. Made I knew Kia was best on the market. But, I was impressed with all the knowledge & professional the sales team. It was personalized & efficient. Made me feel comfortable with all the questions I was asking. Guide me through all purchasing decisions. Above & beyond service. They had lots of jokes & snacks for my grand babies. More