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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
373 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 373 reviews
February 06, 2025
Darnell Pierce is really helpful with the entire process. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. More
by josephkrueger66
Verified Customer
February 06, 2025
Drove an hour to find a dealer with an honest sale price with no surprise costs for unrequested and unwanted extras. Bettenhausen was exactly that. Extras were explained and offered but not added as if requ with no surprise costs for unrequested and unwanted extras. Bettenhausen was exactly that. Extras were explained and offered but not added as if required. Allie was exceptional in conveying the car’s features and a clear communicator. The time spent was shorter than many others and passed pleasantly with her. More
by DJW
Employees Worked With
February 06, 2025
Efficient. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. Provides round trip for driver to home and back to dealer when vehicle is ready. More
by vlcerinich
Employees Worked With
Amy Hayes
February 06, 2025
Excellent service all around. Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was quoted and he quickly made things right. Having a ride to and from the dealership is just icing on the cake. More
by maryfranwilkens
Employees Worked With
Dean in Services
February 06, 2025
My Ram 1500 needed routine maintenance and to address a manufacturer recall. It also needed to address an engine issue that resulted in a major repair that was all covered under warranty. The dealership go manufacturer recall. It also needed to address an engine issue that resulted in a major repair that was all covered under warranty. The dealership got me in right away and made sure my personal transportation for the two and a half days was not affected. Highly pleased! More
by DAVEDRAKSLER
Employees Worked With
Kyle
February 06, 2025
She was very nice and informative. She gave us options to lease/own a new 2025 and option to purchase our lease. She gave us options to lease/own a new 2025 and option to purchase our lease. More
by rdgstav
February 06, 2025
Joey was extremely helpful and kept me up to date with Jeep. I've been to all the Jeep dealers in the area and because of the excellent service i received. I'm sticking to Bettenhausen! Jeep. I've been to all the Jeep dealers in the area and because of the excellent service i received. I'm sticking to Bettenhausen! More
by papabear_colon
Employees Worked With
Joey Robson
February 05, 2025
The service writer, Crystal Jones, was very pleasant and kept me informed on the status of the work being done on my vehicle. Work was also done in a timley manner. kept me informed on the status of the work being done on my vehicle. Work was also done in a timley manner. More
by tom
Employees Worked With
Crystal Jones
February 05, 2025
Very helpful and courteous. Pleasant attitudes and very welcoming and understanding. Nice people to do business with. Pleasant attitudes and very welcoming and understanding. Nice people to do business with. More
by sievert13b
