Jamie is the best!
I’ve been working with her for many years and every experience has been wonderful. Jamie is always super kind, helpful and goes above and beyond. I h
I’ve been working with her for many years and every experience has been wonderful. Jamie is always super kind, helpful and goes above and beyond. I highly recommend Jamie!
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by vanessaj_82
Verified Customer
Verified Customer
Nov 01, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your review, Vanessa! We appreciate your kind words about Jamie. It’s great to hear she has consistently provided you with exceptional service over the years. Your recommendation means a lot to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again soon!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
I’ve bought or leased probably 5-6 vehicles from
Bettenhausen over the past 15 years and have always been treated well. Jamie has always been my sales person and the service department. Love keeping
Bettenhausen over the past 15 years and have always been treated well. Jamie has always been my sales person and the service department. Love keeping my business local too.
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by KEVINSABAN.SABANSCARPETCARE
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for making our day with your review, Kevin! We truly appreciate your loyalty to Bettenhausen Chrysler Dodge Jeep RAM of Lockport over the years. It's great to hear that Jamie and our service department have consistently provided you with excellent service. We’re proud to be your local dealership and look forward to assisting you with your future vehicle needs!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
I received delivery of my brand new jeep at night.
Noticed the next day that there were many defects in the metal on the doors that looked from the factory. It made the doors look noticeably wavy like
Noticed the next day that there were many defects in the metal on the doors that looked from the factory. It made the doors look noticeably wavy like small dents. I immediately let my sales rep and the service dept known. Took it in for inspection they made a whole report, had a pdr specialist come, and they said they couldn't do anything about it. I couldn't take that for an answer so they told me they would file a claim with stellantis and put on a front that they would go to bat for me about this. I haven't heard back from anyone in a year. Unfortunately I'm stuck with a beat up car. Thank God it's a lease.
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by laskero93
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Multiple service dept people - 1 star
Oct 27, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with us. We understand your frustrations regarding the defects you noticed on your new Jeep. We appreciate you bringing this to our attention and thank you for your patience throughout the inspection and claim process with Stellantis.
It’s concerning to hear that you haven’t received an update in such a long time. Please don't hesitate to reach out to us directly at Bettenhausen Chrysler Dodge Jeep Ram to discuss your concerns in more detail. Your satisfaction is important to us, and our team wants to make sure you are taken care of. Thank you again for your feedback.
Sincerely,
The Team at Bettenhausen CDJR of Lockport
I have bought several cars from Bettenhausen and have
never been disappointed. My sales manager Jamie has always given me the best deal. I recommend their Lockport location to everyone. Always the best s
never been disappointed. My sales manager Jamie has always given me the best deal. I recommend their Lockport location to everyone. Always the best selection and best prices. And their follow up service is excellent. They really care about the customer.
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by SueCar
Verified Customer
Verified Customer
Oct 25, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve consistently had a great experience at Bettenhausen Chrysler Dodge Jeep Ram. Jamie and our team work hard to provide the best deals and service, and it’s fantastic to know that you feel valued as a customer. We truly appreciate your recommendations and look forward to assisting you again in the future!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
My vehicle was in for the same problem three times.
The third time they had it for a 3 weeks
The third time they had it for a 3 weeks
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by chris@dynamicbrinc.com
Verified Customer
Verified Customer
Service Price Transparency
Oct 25, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Chris, thank you for sharing your experience with us. We understand your frustration regarding the repeated issue with your vehicle and the extended time it spent with us. Please feel free to reach out to us directly at Bettenhausen Chrysler Dodge Jeep Ram to discuss your concerns further. Thank you for bringing this to our attention.
Sincerely,
The Team at Bettenhausen CDJR of Lockport
It was a great experience, they helped every step of the
way to get the car we wanted.
way to get the car we wanted.
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by Dustin
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your awesome review, Dustin! We’re glad to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep Ram. Our team is dedicated to assisting our customers every step of the way, and it’s fantastic to know we helped you get the car you wanted. We look forward to seeing you again!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
Best experience in leasing a vehicle, Heather and Jaime
were amazing made it so easy and convenient especially with having a baby due any day now thank you so much to the entire team.
were amazing made it so easy and convenient especially with having a baby due any day now thank you so much to the entire team.
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by EDDIEGUZMAN24
Verified Customer
Verified Customer
Other Employees Tagged:
Heather
Oct 21, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Many thanks for this kind review, Eddie! We’re delighted to hear that you had the best experience leasing a vehicle with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Heather and Jaime are truly dedicated to making the process easy and convenient, especially during such an exciting time for you. We appreciate your kind words and look forward to serving you again in the future!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
This was my first time buying a car and the experience I
had dealing with Jamie was amazing I will definitely be back in the future.
had dealing with Jamie was amazing I will definitely be back in the future.
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by matthew Jacob Duzak III
Verified Customer
Verified Customer
Oct 16, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review, Matthew! We’re delighted to hear that your first car-buying experience with Jamie at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was amazing. We look forward to welcoming you back in the future!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
had an amazing experience with Jamie!
She made the entire car-buying process so easy, smooth, and stress-free. She was friendly, knowledgeable, patient, and went above and beyond to make
She made the entire car-buying process so easy, smooth, and stress-free. She was friendly, knowledgeable, patient, and went above and beyond to make sure I was happy with my purchase. I couldn't have asked for a better experience! Highly recommend asking for Jamie!
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by kayla_farrales
Verified Customer
Verified Customer
Oct 14, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thank you for your wonderful review, Kayla! We are thrilled to hear that you had an amazing experience with Jamie at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to make the car-buying process easy and enjoyable, and it's great to know that Jamie exceeded your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future!
Sincerely,
The Team at Bettenhausen CDJR of Lockport
I worked with Jamie 100% of the time during the process
and she is by far the best person I've ever had during vehicle purchasing in general. She is personable and is great to be around. I highly recommend
and she is by far the best person I've ever had during vehicle purchasing in general. She is personable and is great to be around. I highly recommend her for your vehicle needs.
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by joshp
Verified Customer
Verified Customer
Oct 14, 2026 -
Bettenhausen Chrysler Dodge Jeep Ram responded
Thanks for letting us know how everything went, Josh! We're happy to hear that Jamie provided you with such an exceptional experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for any future vehicle needs!
Sincerely,
The Team at Bettenhausen CDJR of Lockport