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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
261 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 261 reviews

December 22, 2024

Jamie has sold me and my family multiple vehicles. She is so accommodating and makes sure she gets you want you need in your next vehicle. It is always such a pleasure to work with her and I look forw More

by bobbyjohandes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Jamie has provided you and your family with exceptional service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's fantastic to know that she is able to accommodate your needs and make the vehicle purchasing process a pleasure. We look forward to assisting you with your next purchase and appreciate your recommendations. See you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 22, 2024

Allie was a wonderful saleswoman, attentive, understanding and very helpful. Showroom was great, even had good coffee More

by jparrott3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that Allie provided you with attentive and helpful service. We strive to create a welcoming atmosphere at Bettenhausen Chrysler Dodge Jeep RAM of Lockport, and we're glad you enjoyed the coffee too! We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 22, 2024

How a dealership should conduct business, honesty, integrity and a commitment to customer service and satisfaction More

by mathewjames0425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we pride ourselves on our honesty, integrity, and commitment to customer service. We appreciate your recognition of our efforts, and we look forward to serving you again in the future. Please feel free to share your experience with others! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Just changed dealerships You live up to your word, Kyle and your staff are excellent More

by k.fonfara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's wonderful to know that Kyle and our team made a positive impression. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Josh our salesman was awesome. Buying at Bettenhausen was a great experience. Car was as advertised. More

by dmaleski78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience buying from Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that the car met your expectations. We appreciate your kind words about our sales team, and we look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Everything was fine when I got my oil change for my Challenger. Crystal did a great job. More

by russ doveri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear everything went smoothly during your oil change for your Challenger and that Crystal provided you with great service. We appreciate your feedback and look forward to serving you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

It was nice and clean and new. The staff was very accommodating and the sales staff met all of my needs More

by mrbaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be nice, clean, and accommodating. Our team is dedicated to meeting your needs, and it's great to know we succeeded. We look forward to welcoming you back soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Josh was such a huge help! He couldn’t have made the process easier and he made sure that I was comfortable and taken care of through the entire process! More

by ptpeak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Josh provided you with such excellent service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your comfort and satisfaction are our top priorities, and it's great to know that we were able to make the process easy for you. We look forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Very professional with no hassle. Our salesperson made the experience non-stressful and will recommend to others. More

by mahalikdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a hassle-free experience with our team and that your salesperson made the process enjoyable. We appreciate your recommendation and look forward to serving you and your friends at Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Prompt and friendly customer service. Time to have oil change and tire rotation was excessive. More

by cmbachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandara
Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate your kind words about our prompt and friendly customer service. We understand that the wait time for your oil change and tire rotation was longer than expected, and we value your input. Please feel free to reach out to us directly so we can address your concerns further. We hope to serve you better during your next visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

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