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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
261 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 261 reviews

December 29, 2024

They did great advising me about what else needed to be done while doing what I requested. More

by Doc Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Dec 31, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing the best service while addressing all your needs. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 28, 2024

Kept us informed, friendly, knowledgeable offered us alternative. Took the time to explain everything thing to us no matter how often we asked. More

by srhoward1120
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We truly appreciate your kind words about our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s great to hear that you felt informed and supported throughout your experience. We always strive to provide exceptional service, and it's wonderful to know that we met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 27, 2024

Ally helped us from day one. I was in an accident and needed a new car. She didn’t pressure me or act like the typical car salesman stereotype. She knew we were dealing with insu More

by beccaaiken
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! I'm thrilled to hear about your positive experience with Ally at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We take pride in providing a stress-free environment, especially during challenging times like yours. It's fantastic to know that you and your husband are considering us for a future truck purchase. We look forward to welcoming you both back soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 26, 2024

The car buying process at Bettenhausen was smooth. The staff was knowledgeable, our representative (Juan) was attentive, and the process was quicker & easier than anticipated. More

by E
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We’re thrilled to hear that your car buying experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was smooth and efficient. It's great to know that Juan provided you with attentive service. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 26, 2024

Service was quick, well done. Consultation was polite and thorough All work was done as promised More

by fhyla
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was quick and thoroughly completed as promised. It's great to know that our team provided you with a polite and detailed consultation. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 26, 2024

My experience at the dealership was outstanding. Everyone was kind and professional, and delivered as promised. These are some of the reasons why I will always buy from Bettenhausen! More

by Jeep Buyer
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We are thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was outstanding. Our team strives to provide kindness and professionalism, and it's great to know we delivered as promised. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 25, 2024

Excellent service and very friendly staff, they don’t hesitate to help you if you have any questions! More

by jramirez27ja
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our friendly staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is always here to help with any questions you may have. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 24, 2024

Bettenhausen over delivered for my recent service. Took the Jeep in for full clutch replacement under recall (yes, they still make manual Jeeps!!). Supposed rto be a 2 day job, called me at 4PM same More

by kyudis74
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cant Remember
Dec 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that your recent service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport exceeded your expectations. It's great to know that we were able to get your Jeep ready so quickly for the clutch replacement! We take pride in our team's professionalism, and we’re glad you experienced it firsthand. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 23, 2024

My sales consultant, Josh G was outstanding and exceeded my expectations! Will definitely go to him for my next vehicle purchase. More

by JIMSCHULTZ527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McHugh
Dec 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your experience! We're thrilled to hear that Josh G provided outstanding service and exceeded your expectations. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to ensure every visit is a great one. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 22, 2024

Kyle in service is great and gets the service my vehicle needs done in a timely manner. More

by beshoar.vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Kyle provided you with great service and got your vehicle's needs taken care of promptly. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to offer excellent customer experiences. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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