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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
465 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 465 reviews

November 14, 2024

Very nice place! ! Jamie was so awesome to work with...would definitely go back as long as Jamie is there!! Not often that you have a smile on your face the whole time More

by Rich Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Rich! We're thrilled to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's wonderful to know that Jamie made your car buying journey enjoyable and filled with smiles. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 13, 2024

I had a great experience at this dealership. Manny was very friendly and knowledgeable and helped get me in and out to service my vehicle. Great experience from beginning to end! I will definite More

by rnicholls1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Nov 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's fantastic to know that Manny provided you with friendly and knowledgeable service. We look forward to welcoming you back for your next visit! Safe travels until then! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 12, 2024

Jeep had a few leaks, no more leaks after service. Took a little longer than anticipated due to waiting on warranty approval. Only suggestion I have is they had signs in the service area saying compli More

by roonmydogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 14, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that your Jeep is no longer experiencing leaks after the service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your suggestion regarding the complimentary car wash; we understand that a clean vehicle would have been a nice touch after the wait. Your input helps us improve, and we look forward to welcoming you back for your next service! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 12, 2024

It was a very pleasant experience from walking in and being greeted to working with Jamie - Everyone was helpful, knowledgeable, and pleasant. More

by suzette.chance
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had a pleasant experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know Jamie and our team were able to assist you with their knowledge and help. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 12, 2024

Jamie did a great job selling my wife and I a new Grand Cherokee! She was not your typical sales person. She was very nice, respectful, patient and not pushy at all. Jamie got all of are paper work done in More

by tonygalassi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you and your wife had a great experience with Jamie while purchasing your new Grand Cherokee. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide exceptional service, and it’s wonderful to know that Jamie embodied that. We appreciate your willingness to recommend her to others. We look forward to seeing you again! Enjoy your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 10, 2024

63% of the charges were for labor. I’ve been to 3 other jeep dealers and there isn’t a ridiculous labor charge added. Almost $500 for an oil change and brake fluid is absurd. I won’t b More

by rlkijek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
Nov 13, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We understand your concerns regarding the labor charges for your service experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to offer competitive pricing and valuable services, and your input is crucial in helping us improve. If you would like to discuss your experience further, please feel free to reach out directly. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 10, 2024

Good overall experience. Pulled in with a radiator issue and they continued to let the vehicle run in the service bay. I had to inform them to shut it off before the thing bl More

by laporte559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 13, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that you had a good overall experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate you bringing your concerns to our attention regarding the radiator issue with your Wrangler. We strive to keep our customers informed throughout the service process, and your patience during the repair is greatly appreciated. We look forward to seeing you again for your next service! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 10, 2024

Lacking in friendliness. I felt unwelcome from the moment I stepped into the service station More

by mblazek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 13, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you sharing your experience with us. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to create a welcoming environment for all our customers. Your comments regarding friendliness are important, and we will use them to improve our service. If you would like to discuss this further, please feel free to reach out to us directly. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 09, 2024

We had such a good experience here with Allie. She was incredibly knowledgeable about the cars we looked at and took us through the car buying process beautifully! More

by Ashley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport with Allie. It's great to know she was able to guide you through the car-buying process effectively. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 09, 2024

Very courteous and super quick. Friendly people and over accommodating. Doesn’t seem like a normal dealer at all. More

by darren.mulligan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Nov 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be courteous, quick, and friendly. We strive to create a unique and accommodating experience for our customers. We appreciate your feedback and look forward to welcoming you back soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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