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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
429 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 429 reviews

November 20, 2024

The service experience was excellent. Kyle was fantastic -- good to be back in the Midwest. More

by mike.finn0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Mike! We’re thrilled to hear that you had an excellent service experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Kyle will be glad to know that he made a positive impact! We appreciate your feedback and look forward to welcoming you back the next time you’re in the Midwest! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Didn’t help me, but they’ve been great to my dad. I won’t return. More

by ebenaitis
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joey
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We understand your perspective and appreciate your feedback. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive for excellence and would like the opportunity to understand your experience better. Please feel free to contact us to discuss this further. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Crystal was kind, pleasant and very efficient. It was a pleasure dealing with her on my service visit. More

by mikehonan01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Crystal Jones
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We greatly appreciate your kind words about Crystal and are thrilled to hear you had a pleasant experience during your service visit at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide excellent service and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

Very friendly and professional service staff, great communication and customer service. It is very clear that the Bettenhausen team puts a strong emphasis on their customer's happiness and comes throug More

by al123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey - Service
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our friendly and professional service staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to ensuring our customers' happiness, and it's great to know that this has shone through in your interactions. We look forward to welcoming you back next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 18, 2024

I received fast, friendly and efficient service from Bettenhausen Chrysler Dodge Jeep Ram of Lockport. More

by liz222227
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 20, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you received fast, friendly, and efficient service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Wonderful car buying experience which is rare. Allyssa was fabulous! Would definitely recommend to friends and family More

by jjkar18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that you had a rare and fabulous car buying experience with Allyssa at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your recommendation means a lot to us! We look forward to serving you and your friends and family in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Called before we came and they were very helpful and told us exactly what to do. Everyone was very nice when we arrived. Service was done quickly. More

by delaroad17
Recommend Dealer
Yes
Employees Worked With
Service department was helpful and courteous
Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found the team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport helpful and welcoming. It's great to know that your service experience was quick and positive. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 17, 2024

Express oil change! Free oil change for vets days! ❤️🇺🇸 good service & an added car wash! More

by tiffany.m.carrasquillo721
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed our express oil change service and appreciated the free oil change for Veterans Day. It's our pleasure to provide good service along with a complimentary car wash at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 16, 2024

Brand new location so it is very clean. Friendly staff that had oil change and routine safety check completed in a reasonable time. Especially compared to other Jeep dealerships locations. More

by leith
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Jones
Nov 19, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at our new location and that our friendly staff provided you with a timely oil change and safety check. We appreciate your support and look forward to welcoming you back to Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 15, 2024

Service people were courteous, friendly, and informative. The time spent for my oil change, tire check, and fluids Inspection was a very acceptable amount of time. More

by colleen.sands1870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service.
Nov 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our service team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport provided you with courteous and informative service during your oil change, tire check, and fluids inspection. We appreciate your kind words and look forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

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