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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
425 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 425 reviews

November 29, 2024

The faculty is wonderful. Super helpful friendly staff. Welcoming environment. It’s a wonderful place to do business. More

by johnslappiesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our friendly staff and welcoming environment at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 28, 2024

Got worked up for nothing, as service rep. was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not More

by AMCman1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Rep.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding communication. It's important to us that our customers feel informed and supported throughout their service. If you have further questions or need assistance, please don't hesitate to reach out to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 28, 2024

Great service and an easy buying process. Our leasing experience was seamless and stress free. More

by sablair21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great leasing experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to make the buying process seamless and stress-free for our customers. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 27, 2024

Just got my 2016 ram 1500 back with a new transmission after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer se More

by Beaushepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the work done on your 2016 Ram 1500 and that our customer service met your expectations. Your choice to pass by other dealerships to come to Bettenhausen Chrysler Dodge Jeep RAM of Lockport truly means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 26, 2024

I’ll never take my car there again. Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally More

by glenjohnsemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, Daimon
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the catalytic converter recall and the smoke from your Jeep. It's important to us that our customers feel safe and informed about their vehicles. While we're glad to hear the issue resolved itself, we appreciate your feedback about the communication delay and the missed car wash. Please reach out to us directly at Bettenhausen Chrysler Dodge Jeep RAM of Lockport if you'd like to discuss this further. Your experience is important to us, and we aim to ensure better service in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 26, 2024

Thanks for getting me in for emergency service,nice place!Thanks again Nicki Thank you! More

by rjscanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much! We're thrilled to hear you had a positive experience with our emergency service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is always here to help, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 26, 2024

Highly recommended, easy time, anyone looking to buy a new car should consider this dealership. More

by 89kulakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your recommendation means a lot to us! We look forward to assisting you again in the future, and we appreciate you sharing your experience with others. Happy driving! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 24, 2024

Fast and Friendly service. Service department listent to my dilemma and search for the issue. They found the issues and had it fixed very fast More

by boilerman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced fast and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our service department is always dedicated to listening to our customers' concerns and resolving issues promptly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 24, 2024

Allie Keegan, Lockport location was a joy to work with. The purchase transaction was seamless. More

by irishm0m67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your purchase experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was seamless and enjoyable. We appreciate your kind words about our team and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 22, 2024

Great service and very friendly staff. Amy is very nice and helpful. Very stress free for me. More

by Lura
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Amy and the team always strive to provide friendly and helpful service, making the process as stress-free as possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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