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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
418 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 419 reviews
December 01, 2024
Jamie at Bettenhausen CDJR of Lockport was the best! From start to finish she remained engaged and very professional. She followed up with me during and after the process, and made this a very relaxing From start to finish she remained engaged and very professional. She followed up with me during and after the process, and made this a very relaxing experience. More
by rwils02
Verified CustomerEmployees Worked With
November 29, 2024
Thank you Dean for the help with our warranty company. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. More
by jcnic95
Employees Worked With
Dean
November 29, 2024
Courteous and attentive service reps. Huver and Amy are very professional, helpful, and knowledgeable. It was kind of them to have my Jeep washed, also. Huver and Amy are very professional, helpful, and knowledgeable. It was kind of them to have my Jeep washed, also. More
by Lura
Employees Worked With
Huver and Amy
November 29, 2024
The faculty is wonderful. Super helpful friendly staff. Welcoming environment. It’s a wonderful place to do business. Super helpful friendly staff. Welcoming environment. It’s a wonderful place to do business. More
by johnslappiesmith
Employees Worked With
November 28, 2024
Got worked up for nothing, as service rep. was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not able to tell me that on the phone? More
by AMCman1971
Employees Worked With
Service Rep.
November 28, 2024
Great service and an easy buying process. Our leasing experience was seamless and stress free. Our leasing experience was seamless and stress free. More
by sablair21
Employees Worked With
November 27, 2024
Just got my 2016 ram 1500 back with a new transmission after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer se after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer service!! More
by Beaushepley
Employees Worked With
November 26, 2024
I’ll never take my car there again. Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally spoke to someone at 4pm who had no clue, I asked if I should bring it back to the dealership because it was smoking so much. Two days later my jeep stopped smoking. After calming down I realized they didn’t even do my complimentary car wash. More
by glenjohnsemail
Employees Worked With
Service department, Daimon
