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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
416 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 416 reviews

December 06, 2024

Kyle in service is great to deal with. He called with updates and had me car done quickly. Also, the porters in the service drive were very attentive. I would recommend Bettenhausen to any More

by jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
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Dec 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our service team, particularly with Kyle, and that you found our porters attentive. Your recommendation means a lot to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 06, 2024

I decided to Buy my leased 2021 Jeep Grand Cherokee L. It was quick and straight forward just I had hoped. More

by DAVEDRAKSLER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! We're thrilled to hear that your experience with buying your leased 2021 Jeep Grand Cherokee L was quick and straightforward. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to make every transaction as smooth as possible. We appreciate your business and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 05, 2024

Amy got me the best deal on Goodyear tires and had a better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer t More

by radical-disciple
Recommend Dealer
Yes
Employees Worked With
Amy, Crystal, Danny
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Dec 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you received the best deal on Goodyear tires and that our team, including Amy, Crystal and Danny, made your experience enjoyable and hassle-free. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide exceptional customer service, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 02, 2024

Great service from the time I walked in the door until the moment I left More

by garypierson1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your kind words about the service you received at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s our goal to provide excellent service from start to finish, and we're glad to hear we met that standard during your visit. We look forward to welcoming you back soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 02, 2024

The sales staff was very courteous and helpful. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. More

by weyhout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Dec 04, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that our sales staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport provided you with courteous and helpful service. It's great that you received a full explanation of the services needed and that all parts were readily available. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Fantastic service, and my service writer was excellent providing me with exceptional choices for new tires. More

by hawksrtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that our service writer was able to assist you with exceptional choices for new tires. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Jamie was outstanding she made it the bed car buying experience I’ve had she was direct and right on point without the hard sell and not overbearing was a joy working with her More

by jmensinga93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that your car buying experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was outstanding, and that Jamie provided you with such excellent service. We strive to make the process enjoyable and stress-free for our customers. We look forward to seeing you again soon and please feel free to share your experience with others! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Jamie at Bettenhausen CDJR of Lockport was the best! From start to finish she remained engaged and very professional. She followed up with me during and after the process, and made this a very relaxing More

by rwils02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you! We truly appreciate your kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear that Jamie provided you with such excellent service and made the process relaxing for you. Your satisfaction means a lot to us! We look forward to welcoming you back again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Great and thorough service! I love this lockport location!! 5 stars!!! I will go back again More

by Kayleecirmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know, my office girl brought my truck in!
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing thorough service, and we look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Thank you Dean for the help with our warranty company. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. More

by jcnic95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport, and we appreciate your compliments on our new dealership. We're looking forward to continuing to serve you and your Chrysler and Jeep vehicles in the future. See you next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

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