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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
200 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 200 reviews
Verified Customer
October 05, 2024
Best experience EVER purchasing a new vehicle. Big Al & Jamie were very helpful and not pushy. They were very friendly and answered any questions very thoroughly. I would definitely send frien Big Al & Jamie were very helpful and not pushy. They were very friendly and answered any questions very thoroughly. I would definitely send friends & family here for a very hassle free experience. Love my new Grand Cherokee L !! More
by elstner8
October 04, 2024
Sales person was very knowledgeable of the features of the vehicle. Very professional and personable not pushy. the vehicle. Very professional and personable not pushy. More
by pierce4128
Employees Worked With
October 04, 2024
Hassle free experience and whole group was a pleasure to work with. Prices were fair and I highly recommend this dealer when purchasing a vehicle. work with. Prices were fair and I highly recommend this dealer when purchasing a vehicle. More
by jasonimig
Employees Worked With
Jose Silva
October 04, 2024
For me they take the worry out of the truck buying process. Thank you Jamie Kwak process. Thank you Jamie Kwak More
by mjr06090
October 04, 2024
Easy experience from start to finish very happy with the experience over all end did experience over all end did More
by jasongofron
Employees Worked With
July 14, 2024
I went in for recall work on my Jeep Liberty (recall N46). Their demeanor was kind and seemly professional in nature..... BUT.... They refused to do my recall work for what they called level "Level 5 c N46). Their demeanor was kind and seemly professional in nature..... BUT.... They refused to do my recall work for what they called level "Level 5 corrosion" of my frame of my vehicle. I've been under my vehicle and I know exactly what is going on with the rust. Its 100% surface rust and most certainly not level 5 corrosion. Their techs were slammed that day and simply didn't want to do the free work that a recall requires. I had my techs at the shop I work at double check for level 5 corrosion and all my techs agreed this was a total line of xx they gave me to just get me out of there without having to do actual work for a recall. I work on vehicles professionally by trade and will being doing the work myself to protect my vehicle from a catastrophe caused by the design flaws of the engineers at JEEP. I'll have to come out of pocket for the recall work in doing it myself due to Bettenhausen's gross failure to do their job. I HIGHLY recommend no one do business with this company in any way, shape, or form! Terrible business practices! More
by mindfloodz
Employees Worked With
Manny
