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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
416 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 416 reviews
March 29, 2025
I would not have purchased my vehicle if it was not for the professionalism and kindness that my salesperson had shown me. She deserves a raise! the professionalism and kindness that my salesperson had shown me. She deserves a raise! More
by papiazza
Verified CustomerEmployees Worked With
March 29, 2025
Jamie Kwak is the absolute best in the business…along with the rest of the sales, service, parts and valet teams. Always professional, setting the standards in the industry. No question. Thank you for with the rest of the sales, service, parts and valet teams. Always professional, setting the standards in the industry. No question. Thank you for what you do! More
by SEMPFI2 DG
Employees Worked With
March 28, 2025
Always a pleasure working with Jamie. We now purchase our 2nd vehicle from her. And Bettenhausen is easy to work with. We now purchase our 2nd vehicle from her. And Bettenhausen is easy to work with. More
by fitmomma07
Employees Worked With
March 27, 2025
It’s better at Bettenhausen . Thank you for the wonderful service. I will always come to your dealership thank you Kyle. Thank you Brandon. Thank you for the wonderful service. I will always come to your dealership thank you Kyle. Thank you Brandon. More
by donp9476
March 27, 2025
Everyone was very helpful. The dealership is clean and new. I’m very happy with my experience. The dealership is clean and new. I’m very happy with my experience. More
by MS_JOHNSEN
March 27, 2025
Lies lies lies promised thing I wasn’t given charged more then I was supposed to be charged when I went thru ally. Never got fixed what I was promised I was going to be fixed. No calls or updates and no cal then I was supposed to be charged when I went thru ally. Never got fixed what I was promised I was going to be fixed. No calls or updates and no call back from sales manager. Kyle in service sucks at customer service and has a xxxxty attitude. Never will I use your dealership or recommend anyone everything a vehicle from you dealership ever! Worse car but experience I have ever had! More
by MRBADLUCKY13
Employees Worked With
Kyle in service sucks!
March 27, 2025
Great location! Excellent service - friendly and professional. I will definitely come back when I need additional service on my Jeep! Excellent service - friendly and professional. I will definitely come back when I need additional service on my Jeep! More
by mjboenzi
Employees Worked With
Amy
March 26, 2025
Actual service was good. People at Service Desk need to acknowledge customers when they arrive. Poor customer relations. People at Service Desk need to acknowledge customers when they arrive. Poor customer relations. More
by justamert
Employees Worked With
March 26, 2025
I have been very happy that the new location has opened as it is much closer to my home. I think that both locations service their customers well. The technicians and advisors are very knowledgeable and as it is much closer to my home. I think that both locations service their customers well. The technicians and advisors are very knowledgeable and they keep you informed as the service is being performed. More
by kaleman68
Employees Worked With
Jacqueline Altieri
