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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I had the best experience - from making an appointment to dropping my vehicle off to the communication by the dealership. I am a transfer from another dealership and will definitely return to Bettenhausen! dropping my vehicle off to the communication by the dealership. I am a transfer from another dealership and will definitely return to Bettenhausen! More
Jose, Alan and Joey have great customer service skills. Definitely took their time, listened and executed a plan for me. Simply Amazing Gentlemen. Definitely took their time, listened and executed a plan for me. Simply Amazing Gentlemen. More
Very friendly and helpful. Enjoyed the experience and Joshua was awesome to work with and I would recommend him in the future Enjoyed the experience and Joshua was awesome to work with and I would recommend him in the future More
The lady that waits on me is very helpful she goes out of her way to help. her way to help. More
Horrible buying experience. Bad business practices. Nick P sales manager is not trustworthy and a sellout to his customers. Buyer beware Bad business practices. Nick P sales manager is not trustworthy and a sellout to his customers. Buyer beware More
Manny was excellent. He listened, did his job and kept me informed about the status of the diagnosis. I was given a courtesy ride home. When the technician analyzed the He listened, did his job and kept me informed about the status of the diagnosis. I was given a courtesy ride home. When the technician analyzed the vehicle, it was determined that the car had some serious issues with cylinder misfire and would be kept until repaired. Very pleased with the communication, work performed and delivering the car looking polished. More
Darnell Pierce is really helpful with the entire process. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. More
Drove an hour to find a dealer with an honest sale price with no surprise costs for unrequested and unwanted extras. Bettenhausen was exactly that. Extras were explained and offered but not added as if requ with no surprise costs for unrequested and unwanted extras. Bettenhausen was exactly that. Extras were explained and offered but not added as if required. Allie was exceptional in conveying the car’s features and a clear communicator. The time spent was shorter than many others and passed pleasantly with her. More
Efficient. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. Provides round trip for driver to home and back to dealer when vehicle is ready. More
Excellent service all around. Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was quoted and he quickly made things right. Having a ride to and from the dealership is just icing on the cake. More