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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
834 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that ...
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16471 W 159th St

Lockport, IL

60441

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Showing 834 reviews

November 05, 2025

I truly love the service at Bettenhausen and their honesty and the care of the service on my car. More

by eddiegonzalez198698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy from service
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Nov 05, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review, Eddie! We’re pleased to hear you love the service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and appreciate our honesty and care for your vehicle. We look forward to serving you again soon. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2025

Jose Silva was my salesman he did a great job finding me the gladiator I wanted , even after the other dealer backed out of the transfer they found one with a 1600 extra option on it and honored my price. More

by Boobaxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Silva
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Nov 05, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Jose Silva was able to assist you in finding the Gladiator you wanted and that we could honor the price despite the transfer challenges. We appreciate your trust in Bettenhausen Chrysler Dodge Jeep RAM of Lockport and look forward to seeing you again soon! Enjoy your new Gladiator! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 05, 2025

Helpful and fast in the buying experience in buying a new vehicle and was helpful in setting up the vehicle More

by brianmajewski8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd think that was his name
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Nov 06, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your awesome review, Brian! We're glad to hear that you had a helpful and fast experience while purchasing your new vehicle at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that our team was able to assist you with setting up your vehicle. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 04, 2025

Jamie and the whole team were amazing to work with. They made the whole buying process seamless and went above and beyond. I will definitely recommend to friends and family. More

by KELSEYGENTILE
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Kelsey! We're delighted to hear that Jamie and our team made your buying experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport so seamless. Your recommendation to friends and family means a lot to us. We look forward to seeing you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 04, 2025

Came in before work to trade in my jeep compass and I was very happy to leave in a new jeep cherokee all in less than 2 hours. More

by joseluissanchezjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review, Jose! We're pleased to hear that you had such a smooth experience trading in your Jeep Compass for a new Jeep Cherokee at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to provide quick and efficient service, and it’s great to know we met your expectations. We appreciate your business and hope to see you again soon! Enjoy your new ride! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 03, 2025

Went for an oil change and they did not refill any other fluid that was need. They charged me for rotating my tires. I have had previous oil changes and they have always done all these things for me in the More

by ferkar1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not catch there names, it was the whole crew that worked the service desk.
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Nov 06, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding your recent visit to Bettenhausen Chrysler Dodge Jeep RAM. We understand your concerns about the fluid checks and the services provided during your oil change. Your feedback is valuable, and we encourage you to reach out to us so we can address your concerns. We strive to maintain high standards and ensure customer satisfaction. Thank you again for your input. Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 03, 2025

Brandon, the general manager is top-notch. Jamie the sales manager was also wonderful to deal with. A very pleasant experience. Very helpful and knowledgeable staff. Would recommend to anyone. More

by info@jimenezandsonslandscaping.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review! We’re thrilled to hear that Brandon and Jamie made your experience so positive. It’s great to know our team was helpful and knowledgeable, and we truly appreciate your recommendation. We look forward to serving you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 03, 2025

JOEY IN SERVICE WAS GREAT KEPT IN TOUCH AND WAS VERY PROFESSIONAL. OVERALL, VERY SATISFIED WITH WARRENTY SERVICE. More

by flyingplank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOEY
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Nov 05, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear you had a great experience with our service team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We pride ourselves on professionalism and communication, and it's wonderful to know that Joey met your expectations. Our team looks forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 02, 2025

I really appreciated how clean the facility was , and also how friendly the staff was. More

by BMATEJKA71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam hornbuckle
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Nov 02, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that you appreciated the cleanliness of our facility and found our staff friendly. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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November 01, 2025

Josh, our salesman is absolutely awesome. He was super helpful and did not give up on trying to figure things out for us. More

by BRIANWILLIS79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Brian! We're thrilled to hear about your positive experience with Josh at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team prides itself on being helpful and persistent, and we’re glad Josh was able to assist you. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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