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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
309 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 309 reviews

February 10, 2025

I had the best experience - from making an appointment to dropping my vehicle off to the communication by the dealership. I am a transfer from another dealership and will definitely return to Bettenhausen! More

by lolilong
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Recommend Dealer
Yes
Employees Worked With
Kyle
February 08, 2025

Jose, Alan and Joey have great customer service skills. Definitely took their time, listened and executed a plan for me. Simply Amazing Gentlemen. More

by keiyaclark
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Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Silva, Joey
February 07, 2025

Very friendly and helpful. Enjoyed the experience and Joshua was awesome to work with and I would recommend him in the future More

by melsie1972
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Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

The lady that waits on me is very helpful she goes out of her way to help. More

by lynn32054
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Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Horrible buying experience. Bad business practices. Nick P sales manager is not trustworthy and a sellout to his customers. Buyer beware More

by Decisions98
Recommend Dealer
No
Employees Worked With
Nick Pattenaude
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Manny was excellent. He listened, did his job and kept me informed about the status of the diagnosis. I was given a courtesy ride home. When the technician analyzed the More

by fqqxy
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Recommend Dealer
Yes
Employees Worked With
Manny Franco
February 06, 2025

Darnell Pierce is really helpful with the entire process. Helped me out with the purchase of the exact vehicle I wanted. Nice and quick. More

by josephkrueger66
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Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnell Pierce
February 06, 2025

Drove an hour to find a dealer with an honest sale price with no surprise costs for unrequested and unwanted extras. Bettenhausen was exactly that. Extras were explained and offered but not added as if requ More

by DJW
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Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Efficient. Moves the vehicle through quickly. Triage approach to repairs. Allows for same day, set later appointment or leave vehicle and return another day. More

by vlcerinich
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Recommend Dealer
Yes
Employees Worked With
Amy Hayes
February 06, 2025

Excellent service all around. Dean was clear with what repairs were needed, and they were able to complete the work when promised. We had a disagreement on cost based on what was More

by maryfranwilkens
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Recommend Dealer
Yes
Employees Worked With
Dean in Services
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