Bettenhausen Chrysler Dodge Jeep Ram

Love this dealership! They are friendly and it’s always clean. I’m happy with my decision to do business with them! They are friendly and it’s always clean. I’m happy with my decision to do business with them! More

Easy to schedule my appointment online. Very quick process with the service advisor and the maintenance was completed the same day. Very quick process with the service advisor and the maintenance was completed the same day. More

Easy to work with and really close to work. Great new location hopefully they find success here. Great new location hopefully they find success here. More

I was treated AMAZINGLY! !!! They succeeded in accommodating me and acknowledging my concerns. I will forever bring my vehicle to this location!!! !!! They succeeded in accommodating me and acknowledging my concerns. I will forever bring my vehicle to this location!!! More

I’m sorry it doesn’t have the option for zero stars. First salesperson lied constantly, talked bad about other customers in front of us and then sold me a different car on paper. He would have noticed t First salesperson lied constantly, talked bad about other customers in front of us and then sold me a different car on paper. He would have noticed this if he actually walked me to the car but he was too busy trying to sell another couple. After bringing it in 5 days later to service for something I had told him about while test driving it, they lied to me and basically took the car. I was told “computers were down”. The lies kept going and they suck at lying! Someone would call me in 30 minutes. And hour and a half later I heard from the salesperson. Who asked if I wanted the 3rd row. Wha??? Uh yeah. When I laughed he said I’m glad you can laugh because “I’m xxxxting me pants right now”. Said he made a big mistake and then never called me back. I called and had to leave a message with the sales manager. Who never called me back. Next day I had to wait for a ride to the dealership bc I had no car. Luckily the GM was there who temporarily fixed my issues. Gave me the car I was show and paid for but then I had to deal with the service department. I had a loner while they fixed my car. This is a very long story filled with lies and then more lies. Not one person actually delivered on any promises They say they’ll call you back. They give excuse after excuse. I was actually told my car was being worked on at one point. They must forget the app says when the car last moved. Drove by and took a picture of it sitting in the lot. Where it was for 5+ weeks! Never touched once. Once it was finally done I had to ask what was actually done and wanted a print out. Was told parts were on back order. Lies! I ran the parts. There was no back order. I have told several people not to go there. Everyone has lied from the top down. There’s so much more to this story but the only reason I wrote this is bc my original post was being removed bc it was too short. So hears the short version of my horrible experience. Do yourself a favor and drive to another, dealership. I wish I did!!! More

I was excited about it but a little disappointed because the salesman was pushing my wife when I was against the deal! Also the car had a oil change thing that popped up and we brought it back and it was st the salesman was pushing my wife when I was against the deal! Also the car had a oil change thing that popped up and we brought it back and it was still popping up More

The service was very quick less than hour the finish it , Many was very helpful and friendly , Many was very helpful and friendly More

I bought a car from this dealer and this was the first service I had scheduled for my oil to be changed. When I left , I had sensors go off and had to drive back . I really didn’t have any answers other t service I had scheduled for my oil to be changed. When I left , I had sensors go off and had to drive back . I really didn’t have any answers other than wait and see if sensors reset or go to Chevy because it’s an electrical issue . They didn’t even comp me for an oil change for any inconvenience of time and going back there. I lived my cat o got from them but extremely disappointed on service. More

Great experience. Jamie Kwak was very helpful and took the time to answer any questions that I had. I would absolutely refer anyone looking for CDJR to Jamie and Bett Jamie Kwak was very helpful and took the time to answer any questions that I had. I would absolutely refer anyone looking for CDJR to Jamie and Bettenhausen. More

Customer service was wonderful, I would definitely return if I'm in need of more service. if I'm in need of more service. More