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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
261 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 261 reviews

November 26, 2024

I’ll never take my car there again. Catalytic converter recall. After I picked up my jeep, driving home smoke poured out from under the hood. I called the dealership 2:40pm and finally More

by glenjohnsemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, Daimon
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the catalytic converter recall and the smoke from your Jeep. It's important to us that our customers feel safe and informed about their vehicles. While we're glad to hear the issue resolved itself, we appreciate your feedback about the communication delay and the missed car wash. Please reach out to us directly at Bettenhausen Chrysler Dodge Jeep RAM of Lockport if you'd like to discuss this further. Your experience is important to us, and we aim to ensure better service in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 26, 2024

Thanks for getting me in for emergency service,nice place!Thanks again Nicki Thank you! More

by rjscanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much! We're thrilled to hear you had a positive experience with our emergency service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is always here to help, and we appreciate your kind words. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 26, 2024

Highly recommended, easy time, anyone looking to buy a new car should consider this dealership. More

by 89kulakowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your recommendation means a lot to us! We look forward to assisting you again in the future, and we appreciate you sharing your experience with others. Happy driving! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 24, 2024

Fast and Friendly service. Service department listent to my dilemma and search for the issue. They found the issues and had it fixed very fast More

by boilerman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced fast and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our service department is always dedicated to listening to our customers' concerns and resolving issues promptly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 24, 2024

Allie Keegan, Lockport location was a joy to work with. The purchase transaction was seamless. More

by irishm0m67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your purchase experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was seamless and enjoyable. We appreciate your kind words about our team and look forward to assisting you again in the future. Safe travels in your new vehicle! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 22, 2024

Josh was spot on. He went though the process smoothly. Wife count be happier with her wrangler. More

by Frank w
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that Josh made the process smooth for you and that your wife is happy with her Wrangler. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent service and ensure our customers leave satisfied. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 22, 2024

Bettenhausen made purchasing my vehicle a pain free experience. Sales manager Josh Gabrielson respected my time and did not play any games. He was upfront and honest offering me fair market value for m More

by rphauser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're thrilled to hear that your experience with Bettenhausen Chrysler Dodge Jeep RAM of Lockport was pain-free and that Josh provided such excellent service. It's always our goal to be upfront and transparent while offering fair values to our customers. Your recommendation means a lot to us, and we hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 22, 2024

Great service and very friendly staff. Amy is very nice and helpful. Very stress free for me. More

by Lura
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Amy and the team always strive to provide friendly and helpful service, making the process as stress-free as possible. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 22, 2024

Crystal was very informative and pleasant to us. We like the Lockport location, it was very nice to have a closer location. More

by tapella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Nov 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Crystal provided you with informative and pleasant service. It's great to know that you appreciate our Lockport location as your closer option. We look forward to welcoming you back to Bettenhausen Chrysler Dodge Jeep RAM of Lockport in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 21, 2024

You put in a new battery that was under warranty except you have to cable loose which left mean 3 or 4 different times and I missed 2 Doctor appointments More

by cwalla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy in service
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Nov 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand how frustrating this must have been and the impact it has had on your schedule. Please feel free to reach out to Bettenhausen Chrysler Dodge Jeep RAM of Lockport directly so we can assist you further. Your satisfaction is important to us. Sincerely, The Team at Bettenhausen CDJR of Lockport

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