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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
261 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 261 reviews

December 01, 2024

Fantastic service, and my service writer was excellent providing me with exceptional choices for new tires. More

by hawksrtk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport and that our service writer was able to assist you with exceptional choices for new tires. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Jamie at Bettenhausen CDJR of Lockport was the best! From start to finish she remained engaged and very professional. She followed up with me during and after the process, and made this a very relaxing More

by rwils02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you! We truly appreciate your kind words about your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear that Jamie provided you with such excellent service and made the process relaxing for you. Your satisfaction means a lot to us! We look forward to welcoming you back again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 01, 2024

Jamie was outstanding she made it the bed car buying experience I’ve had she was direct and right on point without the hard sell and not overbearing was a joy working with her More

by jmensinga93
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that your car buying experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was outstanding, and that Jamie provided you with such excellent service. We strive to make the process enjoyable and stress-free for our customers. We look forward to seeing you again soon and please feel free to share your experience with others! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Courteous and attentive service reps. Huver and Amy are very professional, helpful, and knowledgeable. It was kind of them to have my Jeep washed, also. More

by Lura
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Huver and Amy
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Lura, for your wonderful review! We appreciate your kind words about Huver and Amy, and we're glad to hear that you found their service to be professional and helpful. It's great that they took the extra step to have your Jeep washed! We look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

The faculty is wonderful. Super helpful friendly staff. Welcoming environment. It’s a wonderful place to do business. More

by johnslappiesmith
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our friendly staff and welcoming environment at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Great and thorough service! I love this lockport location!! 5 stars!!! I will go back again More

by Kayleecirmech
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don't know, my office girl brought my truck in!
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing thorough service, and we look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 29, 2024

Thank you Dean for the help with our warranty company. Beautiful new dealership and great service folks. Will bring all our Chrysler and Jeep vehicles there for service needs. More

by jcnic95
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport, and we appreciate your compliments on our new dealership. We're looking forward to continuing to serve you and your Chrysler and Jeep vehicles in the future. See you next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 28, 2024

Great service and an easy buying process. Our leasing experience was seamless and stress free. More

by sablair21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great leasing experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to make the buying process seamless and stress-free for our customers. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 28, 2024

Got worked up for nothing, as service rep. was not informed all that was done. When I questioned was told I don't know? But all I was questioning was done. So all well in the end. Just not More

by AMCman1971
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Rep.
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We appreciate your feedback regarding communication. It's important to us that our customers feel informed and supported throughout their service. If you have further questions or need assistance, please don't hesitate to reach out to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 27, 2024

Just got my 2016 ram 1500 back with a new transmission after 205,000 miles. More than pleased with the work and customer service. I pass 2 CDJR dealerships to go to bettenhausen now. Excellent customer se More

by Beaushepley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the work done on your 2016 Ram 1500 and that our customer service met your expectations. Your choice to pass by other dealerships to come to Bettenhausen Chrysler Dodge Jeep RAM of Lockport truly means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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