Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
261 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 261 reviews
Verified Customer
December 07, 2024
The service department is so very fast, professional and friendly. This is my second visit to the service department and Kyle is absolutely amazing when it comes to customer service. Although I'm not found friendly. This is my second visit to the service department and Kyle is absolutely amazing when it comes to customer service. Although I'm not found of the 1.5% credit card processing fee. I will be a lifetime cash paying customer. More
by lwilson_1126
Employees Worked With
Kyle Mandra Service Dept
December 07, 2024
I was very pleased to get a service appointment right away. We dropped the car off and it took about a day and a half to get it back. Communication with Joey was good and the service efficient.. away. We dropped the car off and it took about a day and a half to get it back. Communication with Joey was good and the service efficient.. More
by mherman506
Employees Worked With
Joey Robson
December 07, 2024
Kyle Mandra is the best when it comes to fast, friendly and professional service. Kyle kept me informed of my vehicles status every step of the way. This was my second visit to this service center and I ha and professional service. Kyle kept me informed of my vehicles status every step of the way. This was my second visit to this service center and I have to say even though I wasn't happy with the 1.5% credit card processing fee I will be a cash paying lifetime customer. More
by lwilson_1126
Employees Worked With
Kyle Mandra
December 06, 2024
I was treated very well and the repairs were completed in a timely and efficient manner. a timely and efficient manner. More
by gregory.okon
Employees Worked With
December 06, 2024
I decided to Buy my leased 2021 Jeep Grand Cherokee L. It was quick and straight forward just I had hoped. It was quick and straight forward just I had hoped. More
by DAVEDRAKSLER
Employees Worked With
December 06, 2024
Kyle in service is great to deal with. He called with updates and had me car done quickly. Also, the porters in the service drive were very attentive. I would recommend Bettenhausen to any He called with updates and had me car done quickly. Also, the porters in the service drive were very attentive. I would recommend Bettenhausen to anyone i know. More
by jr
Employees Worked With
Kyle Mandra
December 05, 2024
Amy got me the best deal on Goodyear tires and had a better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer t better warranty for them than other places I had called. Crystal was spot-on with the time it took to install them. Danny amazed me with the offer to get the alignment done, with no hassle to me and on my time frame. Everyone was fantastic! This is what customer service should be. Thanks More
by radical-disciple
Employees Worked With
Amy, Crystal, Danny
December 02, 2024
The sales staff was very courteous and helpful. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. A full explanation of service needed was given and quoted prior to the repair. All parts were in stock. More
by weyhout
Employees Worked With
Joey
December 02, 2024
Great service from the time I walked in the door until the moment I left the moment I left More
by garypierson1967
