Betten Baker Chevrolet Buick of Coopersville

Salesman and dealership did a fine job only problem was My wife and I was left sitting to long My wife and I was left sitting to long More

Appreciated allowing me drive up service. Very professional and informative and accommodating during my visit! professional and informative and accommodating during my visit! More

Signed up online for service was confirmed and when I arrived I was told they could do the service because it was a Saturday but if they would have know they could have done it. Third experience with the arrived I was told they could do the service because it was a Saturday but if they would have know they could have done it. Third experience with the online portal that was not accurate. Service manage was great but couldn’t do anything about the poor online system. More

I don't even know where to start, they still haven't gotten back to us from two weeks ago. We explained to Shire that we were still not happy with the outcome after receiving our vehicle back for a seco gotten back to us from two weeks ago. We explained to Shire that we were still not happy with the outcome after receiving our vehicle back for a second time "getting fixed" he stated that he would talk to the general manager and would get back to us two weeks later and we still haven't heard back from them. At this point I will continue to do these surveys until someone reaches out to us that is going to have some sense of customer service. This establishment is rediculously awful, their customer service and knowledge of their vehicles is below a one star rating. More

I have purchased at least 10 new vehicles from Lemmen/Betten-Baker. The service team used to provide great service. The service team has gone downhill over the last year. Very poor customer servic Lemmen/Betten-Baker. The service team used to provide great service. The service team has gone downhill over the last year. Very poor customer service now. In addition when I purchased my cars It included $19.95 oil changes. This has been eliminated even though it promised. More

Never really cared for Betten/Baker but had a truck I liked and bought.. Very happy with my purchase but not the process!! liked and bought.. Very happy with my purchase but not the process!! More

Easy transitional sale. Betten prepped vehicle for test drive as well as delivery. Good customer service. drive as well as delivery. Good customer service. More

Great service team that has a customer service focus. I will definitely be back even though I pass other service options on the way. will definitely be back even though I pass other service options on the way. More

Work is finally completed as expected/desired but took 3 visits to diagnose & repair. Julie actually delivered the car to me when it was done- a great perk from a very pleasant person who brightened my day! visits to diagnose & repair. Julie actually delivered the car to me when it was done- a great perk from a very pleasant person who brightened my day! More