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Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
155 Reviews

2400 N Saginaw Road

Midland, MI

48640

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155 Reviews of Betten Baker Buick GMC Cadillac Midland

June 08, 2022

If I could've I would gave this place no star. Went there to test drive car and when I used the brakes the car turned right and steering wheel was not straight. Went back to dealership told them More

by Cartage1364
Price
Recommend Dealer
No
Employees Worked With
Candace
March 24, 2022

Terrible customer service, the general manager was making disrespectful comments while the salesman and I were talking about trade in value on the vehicle due to a disagreement on the price offered. T More

by Chrisbostwick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Burch
January 19, 2022

This service dept. is top notch, with a very thorough multipoint inspection of my vehicles that gives me the peace of mind that assures a pleasant driving experience. The facility is always clean, and th More

by rkociba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 08, 2021

This place is great!! Friendly staff and I would recommend this to anyone looking for a vehicle!! More

by Henryleland02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Burch
September 27, 2021

Went in today to look around....we didn't have much to work with credit wise but we left with a 2012 Dodge Caravan. Thank you Jose!!!! More

by Miles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Welsh
June 29, 2021

Thanks to Raul Cruz for helping us find a car. Friendly. Focused on customer satisfaction. More

by Midlander
Recommend Dealer
Yes
Employees Worked With
Raul Cruz
February 23, 2021

They did not update my sticker after oil change and I don’t believe that they did the routine inspection that comes with the oil change More

by Tmamer2008@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Welsh
December 01, 2020

Timely and courteous. Dawn was very helpful and friendly. Our wait was short. Only suggestion is giving the customer a copy of the checklist and notes as to what may need attention in the future More

by esparsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn
July 14, 2020

Avoid this place for any service!!!! Took my truck in for a "service suspension" light and 51 days later they call to tell me the fix caused the power steering to go on my truck. They sai More

by jrhawtho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon, Dawn
August 09, 2019

Service is terrible Another horrible experience with their service department. 2:30 appt and at 4:15 they tell me they won’t work on it today. Third or fourth time they h More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taryn Butler and the new service manager
Aug 12, 2019 -

Betten Baker Buick GMC Cadillac Midland responded

Paula, thank you for sharing your experience with us. Please contact us at your earliest convenience so we can work on a solution together. Sincerely, The Betten Baker Midland Team

Aug 12, 2019 -

Paula responded

Strange response. This is clearly from a BOT... further proving Betten Baker doesn't have any intention to treat customers with respect.

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