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Betten Baker Buick GMC Cadillac Midland

Midland, MI

4.6
155 Reviews

2400 N Saginaw Road

Midland, MI

48640

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155 Reviews of Betten Baker Buick GMC Cadillac Midland

June 17, 2023

The place was clean and orderly, the people were friendly and knowledgeable, easy in and out. More

by JCHRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service - Peasley, Chamberlin
Jun 19, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We appreciate you leaving us this review and comments!

June 16, 2023

No pressure, excellent service, Very helpful, best deal, patient, Good attitude, aim to please, cooperative More

by mlpjc
Recommend Dealer
Yes
Employees Worked With
Andrew Smith
Jun 19, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for your kind words about our team! We appreciate your review!

June 16, 2023

They were very courteous and timely. Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! More

by Jewels290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
Jun 19, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for sharing this review and feedback with us! We are glad to hear that Dawn was able to take care of you!

June 15, 2023

Just like always, the service advisors were very knowledgeable very friendly and understood all my problems and got it in and fixed quickly More

by Rod Prior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in the service department
Jun 16, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are happy to help, Rod! Thank you for your review!

Jun 16, 2023 -

Rod Prior responded

I was just telling about my experience at your dealership if something was not right I would have told you so you could correct it if you don't know you can't do anything my experience was Great it has been all time that I've been coming out there Thank you for everything Rod

June 15, 2023

The service and reception area was great! Clean, pleasant, on-time arriving and leaving. Thank you. More

by CON3HESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service scheduler
Jun 16, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

You're welcome! Thank you for your review!

June 15, 2023

We are very very displeased with the service in relation to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear o More

by Kelly Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My husband only spoke with staff in the service dept.
Jun 16, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Hello Kelly, we are concerned to hear about your experience with our service department and your warranty - we will ensure that this feedback is brought to the attention of management to be addressed. Thank you.

June 10, 2023

Staff very courteous, helpful, explained what was done, and job was done in a timely manner. More

by Goblue23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 12, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

Thank you for sharing this review with us!

June 10, 2023

Dawn was a very warm and competent service representative who handled the communications great. And the whole service team did a fine job so I am happy customer! More

by JAMES.MENTELE
Recommend Dealer
Yes
Employees Worked With
Dawn, Service Rep.
Jun 12, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We are glad to hear that Dawn was able to help you out! Thank you for your review and feedback about our service team, James!

June 09, 2023

Service staff are extremely nice and helpful. It’s nice to walk in and have them call you by name. Always ready to explain everything until I understand. More

by STROUP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in service
Jun 12, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We want to make sure you feel informed and comfortable! Thank you for your review!

June 08, 2023

Service was quick and friendly! Everything was explained to me in a timely matter! I will be back! More

by AMINLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Jun 09, 2023 -

Betten Baker Buick GMC Cadillac Midland responded

We look forward to seeing you again! Thank you for your review!

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