Best Chevrolet
Kenner, LA
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Great Excellent service from sales staff. Disappointed that brand new Camaros are not sold with a spare tire and equipment for changing a flat tire. This is Excellent service from sales staff. Disappointed that brand new Camaros are not sold with a spare tire and equipment for changing a flat tire. This is a Chevrolet problem and not the dealership More
Excellent Customer Service I have received excellent customer service, thus the reason for 5 stars. Every once in a while there is a hiccup. For instance the use of OnStar t I have received excellent customer service, thus the reason for 5 stars. Every once in a while there is a hiccup. For instance the use of OnStar to make appointments has definite issues. Either fix the issues or don't offer the service. Using a sub-par system can lead to misunderstandings, a longer than necessary wait time and bad feelings between the customer and service writer. You are lucky as xxxx to have Jessica to smooth over those issues. You need to have her give a class to the male service writers on how to handle women customers. The men stink when it comes to solving problems. And tell that young guy that sits in the first desk that he needs to devote his entire attention to the person standing in front of him. All that being said, I love Best Chevrolet. Even with these little issues, you are far and above any other dealership I have ever worked with. Good job! More
Convient, Quick, Friendly, 100% Satisfied. As always Jessica Colb (Service Tech) and Mike Carter (Mechanic) exceeded all my expectations and took care of my needs. Work was performed while I w As always Jessica Colb (Service Tech) and Mike Carter (Mechanic) exceeded all my expectations and took care of my needs. Work was performed while I waited and frankly was surprised at how fast it was done. Mike even actually took the time out to discuss the repairs that were done. It is very rare that one ever gets to meet much less talk to a dealership mechanic. Thanks again. More
Service was done on time as promised All service concerns were repaired on the first visit Best provided a free rental with the service visit was done on time as promised All service concerns were repaired on the first visit Best provided a free rental with the service visit More
Excellent service and good value! My2015 Silverado had a severe engine issue and the technicians diagnosed and corrected the issue in a reasonable amount of time . I was put in a loane My2015 Silverado had a severe engine issue and the technicians diagnosed and corrected the issue in a reasonable amount of time . I was put in a loaner while the repairs were made. Mike Carter did an outstanding job on the repairs while Robert, Jessica, and Joe the service writers endured my check up calls. More
Impeccable Service Went in for a specific service, the service identified some other services that were. Ended and asked me if I would like to get them done that day alo Went in for a specific service, the service identified some other services that were. Ended and asked me if I would like to get them done that day along with a price for each additional service. Didn't take too long to get my car back and it ran better than ever. More
Peaceful I got in and out in no time. The service was fast friendly and they fix my recall in no time and I would Recommend them to everyone I got in and out in no time. The service was fast friendly and they fix my recall in no time and I would Recommend them to everyone More
THANKS TO BLAIRE AND BEST CHEVELOT GREAT JOB I want to THANK Blaire Valteau so much for all his help getting us our new car. I never expected to get my daughter a new car and without Blaire's he I want to THANK Blaire Valteau so much for all his help getting us our new car. I never expected to get my daughter a new car and without Blaire's help I wouldn't have. Being a single mom I didn't think a new car was possible with my credit only but Blaire got it for us. Now I know my daughter will be safe on her drives back and forth to LSU in the fall. He helped get our payments down to what we could afford it. My daughter said it was the BEST graduation and birthday gift she could have ever received, again thanks to Blaire for putting the biggest SMILE on her face when we found out we could afford it. THANKS AGAIN BLAIRE couldn't have done it without you and BEST CHEVELOT OF COURSE!!!!! Michelle Hebert More
New HD 2500 truck Carissa was great, a lot less hassle than normal buying new HD 2500. Would recommend to my friends & family. I hope the service department is as good Carissa was great, a lot less hassle than normal buying new HD 2500. Would recommend to my friends & family. I hope the service department is as good as my experience of buying. More
Good place to buy. Great salesman, there was a $74 difference between quoted price and what I agreed to. The group wase fast, got me in and out in a quick time. Great salesman, there was a $74 difference between quoted price and what I agreed to. The group wase fast, got me in and out in a quick time. More