Best Chevrolet
Kenner, LA
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Wasted time very rude Went on false info. When I expressed option I was yelled at. After first salesman leaving before I got there and selling the car just before I go also Went on false info. When I expressed option I was yelled at. After first salesman leaving before I got there and selling the car just before I go also my child too. Odd on same day. Never once said sorry. Go somewhere else. More
Best is the Best!! I've got to tell you, I am not fond of buying vehicles or of dealerships in general, but Best may have changed my mind. I had the opportunity to buy I've got to tell you, I am not fond of buying vehicles or of dealerships in general, but Best may have changed my mind. I had the opportunity to buy a vehicle from them, and the task was almost effortless. I found the vehicle I wanted and everything went smoothly from there. I seriously cannot think of anything that Best could have done better. From now on, when I am tasked with buying a vehicle, Best will be my first & only stop. Ask for Carissa, she's wonderful!! More
Sales staff was completely Unprofessional. we put a kink in their price tag, they didn't like it. So we told them we liked our Camaro. We didn't have to have a new truck if the price wasn't right. So the in their price tag, they didn't like it. So we told them we liked our Camaro. We didn't have to have a new truck if the price wasn't right. So they did what they had to do to get the price where we wanted it to be. The G.M and his staff walked thru the showroom with an attitude though. The next few times we had to come in we never got so much as a Hi or what can I do for you. Never got acknowledged. I would never recommend this dealership. We bought our Camaro at Puyallup, I would go back there again. More
My family has been on the road for a week, starting in MD. I noticed a large pool of oil under my 2010 Suburban as I was preparing to leave New Orleans for Houston. I headed for your dealership hoping t MD. I noticed a large pool of oil under my 2010 Suburban as I was preparing to leave New Orleans for Houston. I headed for your dealership hoping that we could be seen for a diagnosis with no appointment (and hoping we wouldn't have to hang out until Monday for a repair). The service manager was able to have the truck looked at almost immediately; happily the problem was only a loose oil filter. We were only charged to add 2 quarts of oil and we were back on the road within 45 minutes. I want to thank the service department for helping us so quickly and turning what started as a very bad morning far from home, into a good service experience with your dealership. If I lived in the area you would have gained a loyal customer today. More
I purchased a 2011 Corvette Convertible from them. The I purchased a 2011 Corvette Convertible from them. The car itself is fine and the price I paid was fine. The problem is with their in-house Titl I purchased a 2011 Corvette Convertible from them. The car itself is fine and the price I paid was fine. The problem is with their in-house Title Clerk and other admin type folks. In short they are incompetent and cannot follow even the simplest written instructions. The salesman is very personable and repeatedly apologized for his co-workers but the fact remains that it took them 3 full months to get my Title and paperwork straightened out due to their mistakes. I spent almost 1 week of my time and several hundred dollars unnecessarily because of these folks. I will not be a return customer. More
The first time I called the dealorship I spoke with a gentleman by the name of Hosea who was friendly and took all of my information but never called back. The following day I spoke with Lynn and explai gentleman by the name of Hosea who was friendly and took all of my information but never called back. The following day I spoke with Lynn and explained what happened. At the time I did not recall the first gentlemans name. Lynn took my information and called me back maybe 20 minutes later. Not only did he have the vehicle I was looking for but he was going to beat everyone's price by $2000.00!! Maybe an hour later Hosea returned my call with the same information. I chose to work with Lynn because even though he had no idea whether or not I was serious about buying a vehicle from him, he was serious enough about his job to take the time to research my wants and call me back promptly. He was courteous and friendly. He is definitely an assett to your organization. Shraya Williams More
Mike was very efficient, courteous, and friendly. He was attentive but not pushy. Thanks to him and the manager, I have a great Avalanche with a great price. Overall, this was a plesant experience and would attentive but not pushy. Thanks to him and the manager, I have a great Avalanche with a great price. Overall, this was a plesant experience and would recomend Best to anyone. More
The employees are helpful and efficient. Blaire answered all of my questions and concerns and Ivan made sure I understood all of the financials and warranties. all of my questions and concerns and Ivan made sure I understood all of the financials and warranties. More
I was very please with my purchase of the Chevy Cruze. Mike was very informative and listen to my needs and wants which was very important to me. I really felt comfortable through the purchase process. Mike was very informative and listen to my needs and wants which was very important to me. I really felt comfortable through the purchase process. Thanks Daniel Lambert More
I had an amazing experience choosing my new SUV.The staff was so friendly & I was able to take my 4 month son and fit his car seat in and make sure he was comfortable, Chris was every friendly and I will be was so friendly & I was able to take my 4 month son and fit his car seat in and make sure he was comfortable, Chris was every friendly and I will be looking forward to dealing with him & best Chevrolet again! More