Berthod Select
Glenwood Springs, CO
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44 Reviews of Berthod Select
This was the WORST car service experience I've had in my 50+ years driving on this planet. Terrible customer service, complains constantly about not having enough staff. Last time I was there, they priced o 50+ years driving on this planet. Terrible customer service, complains constantly about not having enough staff. Last time I was there, they priced out my issues $800 more than the mechanic I ended up going to. Clearly, they hate women. You have a lot of places you can go, don't go here. Getting ripped off as a woman sure sucks, but these guys have made an artful expert trade of it. Never again. More
If you like misogyny, being ripped off, liars and old school discrimination... this is the dealership for you. Wait, you have dignity and you don’t like those things?? Me neither. I’ve gone to this de school discrimination... this is the dealership for you. Wait, you have dignity and you don’t like those things?? Me neither. I’ve gone to this dealership four times, and all four have been a BUST. Originally I was going to buy my van from them, but the quote was $15k above the price I got for the same van with more features from Colorado Springs! Big ups to Scott Cain and Bill Wheeler at Colorado Springs Dodge! I purchased an upgraded 100,000 mile warranty, which covers me. You would think. Berthod refuses to honor my warranty and tried to hand me a $900 bill!!! Worse yet, there xxxxxxx mechanic who started arguing with me INTENTIONALLY BROKE a second sensor and took the parts to spite me. Claims they “just fell out.” The mechanics broke stuff on purpose and took the parts. Yup! When I tried to talk to the manager Jason Pidcock, he got to mansplaining and spewing that ignorant misogynistic xx like I don’t know what my warranty does or how many functioning sensors I had to begin with? It would not surprise me if this unscrupulous dealership was trying to double dip, charge me for repairs and get their money for the warranty covered repairs from Dodge. They should be audited! The mechanics intentionally broke my back up sensors and took the parts because I stood up for myself. Another dealership in Fort Collins will he taking care of me!! Worth driving three hours to avoid going back to Berthod of Glenwood Springs ever agin. They suck, and I’m with every other bad review on here. The worst!! More
Fast, easy, competitive and honest Worked with Kelly - would highly recommend him. Easy going, honest, not pushy, but works with you to get the deal you are comfortable with. Treats his Worked with Kelly - would highly recommend him. Easy going, honest, not pushy, but works with you to get the deal you are comfortable with. Treats his customers just like he would like to be treated. He doesn't sell you a vehicle, you buy a vehicle with his assistance. More
The service department is Horrible. Please save yourself a lot of aggravation and take your vehicle anywhere else BUT the service department at Berthod Motors. The customer service is th Please save yourself a lot of aggravation and take your vehicle anywhere else BUT the service department at Berthod Motors. The customer service is the worse I have ever experienced at a car dealership. They make it perfectly clear that they really do not care. More
Hometown pros! I haven't bought a car for ten years. Like most people, I'm out of my element car shopping and car buying. That's why its so nice to have people you k I haven't bought a car for ten years. Like most people, I'm out of my element car shopping and car buying. That's why its so nice to have people you know and trust implicitly involved in the process. Berthod Motors is family-owned and family-run. It's like doing business with your neighbors. Also, their loan product was the lowest APR from three that I shopped. Salesperson Kelly Denney was efficient and so pleasant! More
Purchase of Used Vehicle speechless.......Kelly Denney was our "sales guy".......but with no "sales" pressure just 1000% honesty and truly listened to what we wanted and neede speechless.......Kelly Denney was our "sales guy".......but with no "sales" pressure just 1000% honesty and truly listened to what we wanted and needed. Even towards signing not being pushy on all these other things they can rack on! if you are ever in doubt please don't hesitate to call Kelly he was and is amazing and i promise you, you will not regret it. More
Let Berthod users Beware Berthod Motors sold us a brand new Jeep with headlights that are so dim that they are dangerous at night. They cannot fix them, and they cannot offer Berthod Motors sold us a brand new Jeep with headlights that are so dim that they are dangerous at night. They cannot fix them, and they cannot offer any solutions or offer any suggestions that they will stand behind as to after market bulbs or light assemblies. Don’t buy from Berthod or you will be caught in the dark. Let Berthod Buyers Beware! More
purchase of new vehicle First class operation. Knowledgeable team. No pressure, only information and courteous assistance. They were comfortable with my going to other dealer First class operation. Knowledgeable team. No pressure, only information and courteous assistance. They were comfortable with my going to other dealers during our dealings to compare. More
Good Experience Very Friendly and up front with information. They operate like a small town dealership, not like big city dealers where you're just a number. Very Friendly and up front with information. They operate like a small town dealership, not like big city dealers where you're just a number. More
Good people, no fuss Just normal good people like you'd expect on the West Slope. They were willing to talk through the purchase with me, and were fair and honest in their Just normal good people like you'd expect on the West Slope. They were willing to talk through the purchase with me, and were fair and honest in their dealings. More