Bert Ogden Buick GMC

I was planning on going to another dealership to make a purchase but came back since I’m a returning customer I wanted to stay with y’all on my decision. Once there I was greeted by Rudy y’all’s salesman, purchase but came back since I’m a returning customer I wanted to stay with y’all on my decision. Once there I was greeted by Rudy y’all’s salesman, Rudy was a big help in making my decision. He should us what is now our new SUV. I’m super grateful in all his help. He made the process super simple and easy. Will be purchasing again down the road. More

Great service and customer service. Very polite. I would recommend this place to anyone who is looking for a new vehicle. Very polite. I would recommend this place to anyone who is looking for a new vehicle. More

Worst experience ever it was a nightmare car broke down 7 days after driving it off the lot days after driving it off the lot More

Amazing service and great experience A Big Thank You To Brandon for the best experience Brandon for the best experience More

Staff is good but mechanic side, not so great. ... Had to take my vehicle twice in less then a week do to overheating. Come to find out they forgot to tighten the bolts on the thermostat housing. W ... Had to take my vehicle twice in less then a week do to overheating. Come to find out they forgot to tighten the bolts on the thermostat housing. Which tells me they were trying to skip a very important step the first time, pressure testing the system.... More

very friendly, needed to be dropped off and picked up from work. very efficient . vehicle done quickly from work. very efficient . vehicle done quickly More

I’m always happy and satisfied of purchasing my vehicles here at this dealership. Excellent service during and after the process of purchase. My salesman Rachid Trad is always available and just a phone ca here at this dealership. Excellent service during and after the process of purchase. My salesman Rachid Trad is always available and just a phone call away if we have questions. This is my third vehicle that I had purchased with him and I couldn’t had asked for more. Thank you Rachid for all your help! More

My appointment was at 8:30 a. m. The office look too busy that I had to wait to get attended . After nearly 2 hours for an oil change , I had specifically said I was also requestin m. The office look too busy that I had to wait to get attended . After nearly 2 hours for an oil change , I had specifically said I was also requesting a tire rotation to which they did not do . It wasn’t until payment was received that I had to inquire if rotation was done and they simple said that the service guys “forgot about it “. Frank the front desk guy was more concerned over trying to up-sale me on an AC filter and air filter to which I did not take . My truck barely even had 15k miles and I understand as per “recommendation “ it’s said to be done every 15k to 30 k miles depending of condition of filters . But c’mon seriously ! Ridiculous. More

Great experience Love my new car! ! Definitely recommend ti all friends and family. The best ! Definitely recommend ti all friends and family. The best More

We enjoyed working with Mr. Marcos Ruiz, who made the entire process 100% seamless. We went on a day that he was off, and he still kept his word and showed up to assist us when Marcos Ruiz, who made the entire process 100% seamless. We went on a day that he was off, and he still kept his word and showed up to assist us when he could have easily handed us off to someone else. He ensured we were taken care of and answered all questions we had. To say he is a hard worker is an understatement; we were blessed to have him as our rep that day, and the Bert Ogden Buick GMC family is fortunate to have him on their team. More