Bernardi Volvo Cars Natick
Natick, MA
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689 Reviews of Bernardi Volvo Cars Natick
Great experience with maintenance service Brought my car in for a scheduled maintenance service. They told me on the phone it would be 1-1/2 hours. And it was, exactly that. Paul Tallino visit Brought my car in for a scheduled maintenance service. They told me on the phone it would be 1-1/2 hours. And it was, exactly that. Paul Tallino visited me several times in the waiting area to update me on progress. Because I had asked for a state inspection to be added, he requested rush priority to get me out on time so I could get back for a company meeting. I have always been treated well by this dealership. More
Caring Professionals This is the second Volvo I purchased from Volvo of wellsley, and they were true professionals and easy to deal with! They followed thru with all the r This is the second Volvo I purchased from Volvo of wellsley, and they were true professionals and easy to deal with! They followed thru with all the requests and made it easy to get into my new Volvo More
Good service Paul worked to get me the car fast to fit my schedule. Very easy to work with and went the extra mile for me. Thank you! Paul worked to get me the car fast to fit my schedule. Very easy to work with and went the extra mile for me. Thank you! More
Great as always! I have many special needs driving a handicapped car. Ted, the new manager, spent time with the engineer of my car system and was a quick learn. He a I have many special needs driving a handicapped car. Ted, the new manager, spent time with the engineer of my car system and was a quick learn. He also accommodated my service to be done at the same time. Ted was prompt in answering all my emails and most importantly, understands the importance of my need to have all car issues resolved on the same day as I am unable to drive a normal car. So impressed with Ted and reassured that my future needs will be handled in his professional manner. More
Service to My Volvo's I had software issues with both my 2019 XC90 and 2017 S90. I scheduled an appointment for the XC90 and the service department corrected the issue. Whe I had software issues with both my 2019 XC90 and 2017 S90. I scheduled an appointment for the XC90 and the service department corrected the issue. When Ted called me to let me know the car was ready I asked him if I can bring in the S90 to correct the navigation issue I had. He said no problem and updated the software on the S90. The service was outstanding. More
Easy to work with. Fast and prompt at check-in. Fast in doing the 2-year check-up functions. Minimal wait time which is appreciated. Car returned exceptionally clean Fast and prompt at check-in. Fast in doing the 2-year check-up functions. Minimal wait time which is appreciated. Car returned exceptionally clean. More
Volvo service like it should be I’ve been going to this Volvo dealership for many years back when it was Lee Volvo. Today I met a new service staff member named Chris who was outstan I’ve been going to this Volvo dealership for many years back when it was Lee Volvo. Today I met a new service staff member named Chris who was outstanding. I will miss Steve who was there fir many years but look forward to working with Chris. More
Maintenance issues with AC, lights, battery, etc. In all instances, the diagnosis, communication and service were excellent. We were also provided with courtesy transportation, the car was immaculate, In all instances, the diagnosis, communication and service were excellent. We were also provided with courtesy transportation, the car was immaculate, and all follow-up issues were discussed. Great service. More
Volvo of Wellesley Offers Outstanding Service! Volvo of Wellesley has been my number one dealership for almost 20 years. The folks in the Sales Department have been excellent, helpful, fair and tr Volvo of Wellesley has been my number one dealership for almost 20 years. The folks in the Sales Department have been excellent, helpful, fair and trustworthy. I have purchased three Volvos there. The people in the Service Department feel like family to me. They are competent, genuinely friendly, generous with their advice, time and loans of a car during service, helpful to me with understanding my warranties, easy to deal with when scheduling appointments and all around awesome??I feel blessed to have such good folks taking care of me and my car. Grateful, Lee Carpenter. More
Recall and oil change Just in for my annual oil change and also for a part that had been recalled. We were there for the amount of time they predicted. Nice, quiet waiting Just in for my annual oil change and also for a part that had been recalled. We were there for the amount of time they predicted. Nice, quiet waiting room with tables & comfy chairs, outlets for my kid’s tablets, coffee and snack station...all of these made our wait comfortable. More