Bernardi Volvo Cars Natick

Great service and work done. I came in for a maintenance oil change and discovered that the rotors on my S90 needed to be placed, in addition to the brake pads. Dave Petillo wa I came in for a maintenance oil change and discovered that the rotors on my S90 needed to be placed, in addition to the brake pads. Dave Petillo was a consummate service advisor who described everything to me and advised on the best use of my extended wear plan. New brakes, new oil, washed and vaccuumed, it is like a new car. Thanks everyone @ Bernardi! More

Smooth transaction from the start. Everyone I came in contact with was a professional who knew their stuff, and no pushy sales tactics. I love that I didn't have to try and stay on the Everyone I came in contact with was a professional who knew their stuff, and no pushy sales tactics. I love that I didn't have to try and stay on their radar they were on it. More

The 20,000 mile maintenance was extremely quick, but thorough. I was pleasantly surprised that they vacuumed the interior and washed the exterior. thorough. I was pleasantly surprised that they vacuumed the interior and washed the exterior. More

This was my first visit at Bernardi Volvo for service and it was a great service experience. They were very thorough and I appreciate that you can track your service status on your phone. My advisor was quic it was a great service experience. They were very thorough and I appreciate that you can track your service status on your phone. My advisor was quick and efficient and went through a full report from the tech. Although it was just a software update, I was informed of potential points of service down the line with no pressure or obligation to complete them, rather be educated on the issues. I have also been considering a new car since December and Bernardi has been consistent, thoughtful, and attentive to my needs in my next vehicle, so it was nice to connect in person with Scott. When the right car comes along, I will not have any hesitation with working with the Bernardi team. More

People are very pleasant. They do good work, however, way overpriced. I paid the mechanic more for labor than I pay my lawyer per hour ( no joke) . They do good work, however, way overpriced. I paid the mechanic more for labor than I pay my lawyer per hour ( no joke) . More

Courteous emplyees with prompt service. I especially like getting a video report from the technician working on my car. I especially like getting a video report from the technician working on my car. More

Excellent customer service and professional through whole process. Everyone was vey accommodating and helpful from I original meting to completion. process. Everyone was vey accommodating and helpful from I original meting to completion. More

Great service by all involved in our purchase. Was not happy with the ability for privacy when discussing purchase. Private cubicles should be available. We were sitting in the open showroom alo Was not happy with the ability for privacy when discussing purchase. Private cubicles should be available. We were sitting in the open showroom along with people waiting for service on their vehicles. If it wasn’t for the fact that my wife wanted the vehicle we purchased I think that I would have selected another dealership! More

Always excellent service. Was able to get an appointment quickly, they send informative videos of the diagnoses and follow up to answer any questions. Highly recommend my serv Was able to get an appointment quickly, they send informative videos of the diagnoses and follow up to answer any questions. Highly recommend my service advisor Chris. He always makes the experience as seamless as possible. More