Bernardi Toyota

Ark was amazing! He took his time with us to make sure we were able to find the exact car we wanted. Honestly, we would not have purchased if not for him. His patience and guidance made the sale and we we were able to find the exact car we wanted. Honestly, we would not have purchased if not for him. His patience and guidance made the sale and we felt he was nothing but fair and honest! I have already recommended him to other people I know! Thanks Ark! You made the experience enjoyable! More

My overall experience was great with this dealer and for this reason I have leased a second vehicle in a month. Mr. Aydin Kayabay, sales consultant, helped me a lot in my difficult selection process. He was this reason I have leased a second vehicle in a month. Mr. Aydin Kayabay, sales consultant, helped me a lot in my difficult selection process. He was very friendly, knowledgable, and respectful. I believe, only talented people could provide exceptional experience. More

My vehicle is a 2011 Toyota 4Runner that has 17k miles on it, I was told by the service dept that the recommended service at this mileage was to perform a 4 wheel alignment and 4 wheel balancing, I told the it, I was told by the service dept that the recommended service at this mileage was to perform a 4 wheel alignment and 4 wheel balancing, I told the Service Mgr that it did not need it at this time but I was told it really should be done based on manufacturers recommdations. I told them my vehicle was running perfect but they insisted it should be done, so at a cost of $170 I agreed. Since then the vehicle has been back to service 3 different times to fix the alignment and balancing and to date it is still not fixed. The vehicle sterring wheel vibrates and schimmy's terribly at about 60 mph, once I go over 60 the entire vehicle shakes, rattles and schimmy's, but still the Service Mgr and Service advisor tell me (oh that's normal) and there's nothing wrong with it. Clearly the service Tech had no idea what he was doing. Now the car drives like a 10 yr old piece of junk and still Bernardi says nothing is wrong with it.... I am extremely disappointed with this dealer, not to mention this is not my first purchase with them so I am not a new customer, I've been with them for about 6yrs+ now and this is the way I am treated. VERY UNACCEPTABLE!!! The dealership should be very ashamed of themselves for letting this continue instead of just fixing the vehicle properly. I will now need to bring it to another Toyota dealer to have it fixed properly and ensure they have qualified Tech's to fix the problem. I would not at all recommend this dealer for service, they dont care about thier customers becuase if they did they would have gone out of thier way to fix thier mistake, and thats exactly what it is, thier mistake! More

Recently purchased a Toyota Prius C and worked with Abdullah through the sales process. He was extremely helpful and professional. I wish all sales guys were like him! Will definitely send anyone I kno Abdullah through the sales process. He was extremely helpful and professional. I wish all sales guys were like him! Will definitely send anyone I know looking for a new car his way! More

On two different occasions, I tried to contact via online chat to ask a simple question about the car. All I got was big dealer tactics to get your personal contact information. I explained that I don't gi chat to ask a simple question about the car. All I got was big dealer tactics to get your personal contact information. I explained that I don't give out personal information because having done so in the past dealerships keep your information forever and call and email you forever. After repeatedly stating that I didn't want to share any information, the person on the other end of the chat refused to answer my question and ended the chat... on two different occasions. Not only did Bernadi loose my business, they ruined it for other big dealers and continue the tension and distaste of buying a car. More

My last experience with a car dealer was not so pleasant, Bernardi Toyota, Jerry Encarnacion, sales rep and Audie, the financial person completely turned that around. I felt listened to, that they were hone Bernardi Toyota, Jerry Encarnacion, sales rep and Audie, the financial person completely turned that around. I felt listened to, that they were honest in what I was told and they each worked to get me what I wanted, a new 2013 Camry at the best possible price. That is why I gave such a high rating and would recommend the dealership and Jerry and Audie. More

My husband and I were pleasantly surprised with the experience at Bernardi Toyota with the excellent customer service offered to us by Jerry. He went above and beyond to make sure we are getting what w experience at Bernardi Toyota with the excellent customer service offered to us by Jerry. He went above and beyond to make sure we are getting what we wanted and at the right price. He heard to us patiently and made sure he let us know all the possible options we could go for and wanted to make sure we were satisfied and happy customers, when we left the place. Thanks Jerry and we have found a dealership for continuous business going forward. More

Sal was friendly, honest and personable. He took his time, showed me all my options and didn't give up even when I almost did. Sal has a very helpful, hands on and personal approach which could only co time, showed me all my options and didn't give up even when I almost did. Sal has a very helpful, hands on and personal approach which could only come from his experience and background. I would definitely recommend this dealership and Sal Sassone to anyone who is looking for a new or used car! Thank you again Sal! More

I have had the privilege of working with Artie Johnson for over 10 years. My first Highlander, a Camry, a used Saturn for my son, and most recently a Tocoma for my husband's 60th Birthday. Artie has alway for over 10 years. My first Highlander, a Camry, a used Saturn for my son, and most recently a Tocoma for my husband's 60th Birthday. Artie has always been incredibly professional and helpful. He really goes above and beyond the call of duty. I HIGHLY recommend Artie and Bernardi Toyota for all of your auto needs! More

I bought my first Toyota from this dealership 2 years ago and have like my experience to this point so it only made sense to return to them. That being said, this experience was the best I have ever had fro and have like my experience to this point so it only made sense to return to them. That being said, this experience was the best I have ever had from here or any dealership. Abdullah started the experience-his appointment was late and he didn't want me to sit and wait for the next available sales person. Then Jerry became available - I had my mind on something cute and sporty they both suggested the Rav4 - I was skeptical - but in the end (and after a test drive) I did choose the 2013 Rav4. Jerry got me into the limited version and somehow he and Marcos got it so it is lower than what I was paying on my Camry. Oh, and some firsts - this is the first car I actually got to choose the color on (poor Jerry so patient as I went back and forth) and the first time i got to drive a car off the lot the day of purchase and the appointment was under 8 hours.. all in all I felt like I was the number one customer - every wish granted. I wish I could move this dealership to TX.. I loved them before, but this time they really out did themselves!! More