Bernardi Toyota

I have work with and leased one and purchased two other Toyota Camrys from Artie Johnson over the past fifteen years. Artie has always had my best interest in mind and has provided customer service above a Toyota Camrys from Artie Johnson over the past fifteen years. Artie has always had my best interest in mind and has provided customer service above and beyond my expectations. On my most recent purchase Artie took time on his scheduled "day off" to meet with me to insure that everything required to get me "on the road" was completed on time. He even picked me up at The Logan Airport express to be sure that I would get my new Camry on a Sunday morning. Bernardi Toyota is fortunate to have a quality guy like Artie on their sales staff. More

My experience was great. I am happier with this car than I thought I would be and am glad I bought it. Everyone was professional and open. Sami Hatoum, our salesperson, got the model and color car I wanted. I thought I would be and am glad I bought it. Everyone was professional and open. Sami Hatoum, our salesperson, got the model and color car I wanted. He was great after the sale too, as we left items in the car we traded. He patiently took my son out to the car to retrieve our personal items and was extremely kind to our exuberant dog which for some reason (unknown to me) our son decided to bring with him. More

It was so much of a pleasure to work with Aydin on my Highlander lease, I came back a couple of weeks later with my daughter and she bought a Rav4 from him. We love both cars! Highlander lease, I came back a couple of weeks later with my daughter and she bought a Rav4 from him. We love both cars! More

Overall our new car purchase at Bernardi Toyota was excellent! It helped that our sales consultant, Sam Lee, reassured that Bernardi Toyota would be the best to purchase a car as they have large invent excellent! It helped that our sales consultant, Sam Lee, reassured that Bernardi Toyota would be the best to purchase a car as they have large inventories with the best prices. Sam is very professional, has a good sense of humor, and is very pleasant to work with. All that made for a satifying and regret free transaction. I would highly recommend Sam as the go to Sales Consultant of choice and Bernardi Toyota as your first place to look for new car inventory. More

Honest, helpful, would buy from them again! They honored an Internet price which was very attractive. Car was ready when they said it would be. an Internet price which was very attractive. Car was ready when they said it would be. More

I was coming in from out of town to purchase the vehicle. I already knew exactly which vehicle I wanted to purchase and already test drove the vehicle before coming in. With that said, most of my communicati I already knew exactly which vehicle I wanted to purchase and already test drove the vehicle before coming in. With that said, most of my communication and negotiation was done via phone and e-mail. Regardless, I still was expecting a typical unpleasant car purchasing experience, even if I had done most of the work beforehand. Thankfully I was wrong! It was very hassle free, the dealership stuck to the price I had negotiated, and it was an overall great experience. Jerry specifically was fantastic- very friendly and accommodating. He made it a very quick process overall (for instance, it was around 5:20 by the time we were done with all the paperwork, 20 minutes after I could have gotten my service sticker, but he went ahead and got it done, preventing me from having to come back to the dealership again the next day). As my first actual car purchase, I was pleasantly surprised. Thanks Bernardi Toyota and especially thanks to Jerry! More

I started my search online and received info on the style of car I wanted in several dealerships. I traveled to all of them and dealt with a lot of sales people. Sami was informative about the vehicles, re of car I wanted in several dealerships. I traveled to all of them and dealt with a lot of sales people. Sami was informative about the vehicles, relaxed about the closing the deal, which ended up taking 3 visits and over a week as I reviewed vehicles and prices at other dealerships. I purchased from Sami and Bernardi as the price was right and Sami was very helpful and accommodating in making the deal. More

Sal is a great sales adviser. He works in the interest of his customers and Bernardi so and the end it becomes a win win situation for both parties. When i walked into the dealership, Sal professionally intr his customers and Bernardi so and the end it becomes a win win situation for both parties. When i walked into the dealership, Sal professionally introduced himself to me and told me he was going to be my sales adviser and was going to be working with me. I was very upfront with him from the moment i walked into the dealership. I told him i don't want any pressure sales and i that i want him to make sure he is making money if i decide to buy a car, but at the same time i don't want to be cheated. Sal put me in the car i wanted, gave me the best deal possible and made my car buying experience the BEST it has ever been. This is my 6th car and when i say its the BEST experience, i mean ITS THE BEST. Everytime i see Bernardi's slogan on TV which is Bernardi for now Bernardi for life... I think of Sal because he really lives up to that. Sal takes great pride at his job. After i purchased the car, Sal took the time to set up my blutooth, went over the manuals with me, even washed my license plate because they were so dirty, LOL... introduced me to service and made sure my first appointment was set up. Sal is GREAT and i will always recommend people to him. Michelle in finance was also great and she knows her stuff. More

I had planned on visiting 3 dealerships in the area and making my decision on a used Toyota Tacoma. Bernardi was my first and turns out my last stop. This dealership seemed different from the get go. Th making my decision on a used Toyota Tacoma. Bernardi was my first and turns out my last stop. This dealership seemed different from the get go. They were only interested in making me happy. The price I paid could not be found for less anywhere on the internet, including Ebay and Autotrader. But enough about price, Sam Lee was the real star here. A young man who helped me every step of the way, before AND after the sale. I cant thank him enough. I have been in the customer service industry for over 21 years and I just want to say Sam is both wise and genuine. More

Abdullah made our car buying experience incredibly pleasant from start to finish. During our test drive, he casually asked about my impressions so that he could help us find the exact model that met o pleasant from start to finish. During our test drive, he casually asked about my impressions so that he could help us find the exact model that met our needs and preferences. He took his time to show us all of the different models available and answered all of my questions clearly and transparently so that, in the end, I felt assured that I had purchased the best car for our family. He is professional, genuine and friendly, and as such, I would recommend Abdullah enthusiastically to anyone. I would also like to acknowledge Ian in Internet Sales. He was instrumental in providing us with great pricing before we arrived at the dealership and followed up during our visit to make sure that we had everything we needed. Thank you for providing such outstanding service! More