Bernardi Toyota
Framingham, MA
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- Just a short note to give a tip of the hat to Artie Johnson of Bernardi Toyota Sales Department : Recently I purchased a new 2014 Camry and Artie Johnson was super responsive assisting the new car s Johnson of Bernardi Toyota Sales Department : Recently I purchased a new 2014 Camry and Artie Johnson was super responsive assisting the new car sales process. Beginning with an enjoyable test drive of the Camry also during a successful negotiation period then finally followed by a quality session familiarizing me with many of the Camry features Artie was always present gathering and presenting required information. Artie, Thank you so much for your help. Regards Bill Rubin More
My experience at Bernardi Toyota was fantastic. The person I dealt with online negotiating a price was great. Always a very prompt response. When I was ready to purchase the car, Sam Lee was great. He person I dealt with online negotiating a price was great. Always a very prompt response. When I was ready to purchase the car, Sam Lee was great. He knew all about the features of the car, answered all of my questions. I decided to add protective strips to the sides of my Camry and on the morning I was supposed to pick up the car, the parts hadn't arrived. Sam found the parts at another dealership and personally drove the car there to get the parts and have the car ready for me as promised. He has followed up with me several times since that day. I can't say enough about my whole experience at Bernardi! Thanks Sam! More
Simply stated, Brandon Keddy sent an honest, no nonsense reply to my initial inquiry about leasing a new Corolla for my wife. Though my wife and I visited a few local competing dealerships, Brandon's e-mai reply to my initial inquiry about leasing a new Corolla for my wife. Though my wife and I visited a few local competing dealerships, Brandon's e-mail presentation was straight forward with nothing surreptitious and no hidden agenda. When I called Brandon, his genuine comments and his sincere statements made me realize that we needed to make a trip out to the dealership. Once we arrived at the dealership, Dell Silva closed the deal by unequivocally honoring Brandon's e-mail offer. Dell continued to work with us up to the day my wife received her new car. We can truly state that the staff at Bernadi's are reliable, courteous and conscientious. So if you are interested in getting a great deal, first send an email to Brandon - you will not be disappointed. A truly delightful man with a genuine understanding in providing excellent 'Customer Service'!!! More
Sam was kind, relaxed, attentive, and overall ensured that our purchasing process at Bernardi Toyota went smoothly. He worked with us on the price, brought in his managers when needed, and made sure that that our purchasing process at Bernardi Toyota went smoothly. He worked with us on the price, brought in his managers when needed, and made sure that we were 100% satisfied with our purchase before we drove off in our new Rav4. When we brought the car in for service several months later, he remembered who we were and asked us how everything was. We would highly recommend working with Sam if you are considering purchasing from Bernardi Toyota. More
We had already pretty much agreed on the price of my new 2013 RAV4 from Bernardi on the internet, however you do have to go to the dealership to finalize everything. We were met by Joe and he was wonderful 2013 RAV4 from Bernardi on the internet, however you do have to go to the dealership to finalize everything. We were met by Joe and he was wonderful to work with. He is an energetic and personable guy who was willing, still is, to make everything clear and provide any and all information I might need to finalize my decision. He is also willing to provide assistance even after I have bought my car. Thank you Joe. Great guy. More
It was a pleasure to work with Dell Silva. Dell was very knowledgeable, honest, and friendly. This was our first visit to Bernardi and I will likely return there because of the service Dell provided. knowledgeable, honest, and friendly. This was our first visit to Bernardi and I will likely return there because of the service Dell provided. More
My experience at Bernardi Toyota far exceeded both Westboro and Boch Toyota (where the salesmen were negative about my trade and tried to manipulate the situation after I'd made it clear what I was lo Westboro and Boch Toyota (where the salesmen were negative about my trade and tried to manipulate the situation after I'd made it clear what I was looking for.) At Bernardi, Sam Lee was a pleasant professional who said he was there to make sure I was happy with the deal Toyota would offer. The dealership had a positive feel to it from the moment I contacted them about wanting to buy a Corolla. Sam took us through the process and was extremely profession, friendly, and knowledgeable. I have never felt that comfortable with a car salesman before. I would ask for Sam Lee when you get there! He's awesome! More
We are thrilled with our new Highlander. Jose was extremely helpful and answered all of our questions from start to finish. His genuine sense of humor made the process feel relaxed. Jose did not make extremely helpful and answered all of our questions from start to finish. His genuine sense of humor made the process feel relaxed. Jose did not make us feel pressured at any point in the process and helped find the car that had everything we were looking for and more. More
I have worked with Artie Johnson to purchase 6 Toyota vehicles over the past 15 years and each experience has been outstanding and professional. It is the most important reason I keep going back. His p vehicles over the past 15 years and each experience has been outstanding and professional. It is the most important reason I keep going back. His professionalism and knowledge of the products makes the purchasing experience easy and quick. More
Loved working with Joe and Sam. Joe was professional and knowledgable. He accommodated my schedule even when it didn't coincide with his (by having me meet with Sam to pick up my new car). What a great e knowledgable. He accommodated my schedule even when it didn't coincide with his (by having me meet with Sam to pick up my new car). What a great experience. Hated to part with my old Sienna, but love my new Sienna! More