Bernardi Toyota
Framingham, MA
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-;[0po9kj7uh6ygt5f4rde3s2wq1Mike was the opposite of what I expected going into a car dealership. He was extremely kind and most of all relatable. He let me test drive as many cars as I want until I decided I expected going into a car dealership. He was extremely kind and most of all relatable. He let me test drive as many cars as I want until I decided which one I wanted and then supported my decision. He worked with me on price and walked me through the process as I was a new buyer. Most of all, I found him extremely relatable. He was easy to talk to and it was refreshing to buy a car from (not a sleazy car salesman) someone who ended up feeling like a friend. He told me about his life and related to mine. I'm thankful to have found him in the process and appreciate everything he did for me including spend 6+ hours with me at the dealership. Thank you!!! More
When I came to Bernardi in late December 2012, I was in the market for a new car. Bernardi was the first place I visited. It was my luck to be assigned Arquimedes "Ark" Rocha as the salesperson. He was the market for a new car. Bernardi was the first place I visited. It was my luck to be assigned Arquimedes "Ark" Rocha as the salesperson. He was pleasant, knowledgeable and not pushy. In the end, I bought my new plug-in Prius at Bernardi and didn't visit another dealership. I priced the vehicle I bought on line and found the bottom line price was fair. When I went to pick up my new car, Ark very patiently explained everything I needed to know to get the most out of my car, including hooking up the blue tooth connection between my phone and the car. Over the last year I have been to Bernardi a few times for regular service and inspection. It is easy to get an appointment, the service people are helpful and explain things clearly, and the service is done promptly while I have waited. If you are in the market for a Toyota, go to Bernardi and ask for Arquimedes. More
Great experience purchasing a car from Artie at Bernardi Toyota. The entire process was extremely easy and Artie was great to work with and very knowledgeable. THANK YOU! Toyota. The entire process was extremely easy and Artie was great to work with and very knowledgeable. THANK YOU! More
We would like to start out by thanking Bernardi Toyota and Salvatore Sassone for the most pleasant experience we have ever had at a dealership. Sal leased us a 2013 Rav4. Everyone that we encountered at B and Salvatore Sassone for the most pleasant experience we have ever had at a dealership. Sal leased us a 2013 Rav4. Everyone that we encountered at Bernardi was exceptional. Sal went above and beyond to get us exactly what we wanted. He treated us like family. We would highly recommend Bernardi Toyota to all of our family and friends. We would definitely give Sal 5 Stars for excellent customer service. More
We have been working with Dell for several years. He is attentive, courteous, and upfront. We came away feeling that we got a good fair deal and that everything that was promised was delivered. attentive, courteous, and upfront. We came away feeling that we got a good fair deal and that everything that was promised was delivered. More
Michael and staff were great to deal with from the start. I gave them this rating due to the fact that they were very professional, easy to work with, matched a competitors offer and went out of there way t I gave them this rating due to the fact that they were very professional, easy to work with, matched a competitors offer and went out of there way to explain the features of the new vehicle. I was very pleased with my experience and would certainly recommend Michael! More
I've always had a good experience with Bernardi Toyota, so I felt confident to buy my fourth Toyota from this dealer, a 2013 Highlander. My sales consultant for this purchase was Aydin Kayabay. He Toyota, so I felt confident to buy my fourth Toyota from this dealer, a 2013 Highlander. My sales consultant for this purchase was Aydin Kayabay. He was always very friendly, professional and eager to help throughout the process, so I am glad to recommend him. More
Bernardi is the best.The only dealer that did not chase us around the lot.Everyone was calm and relaxed.Sam Lee was respectful and let the car speak for itself!He gave us space and time to decide. I hope B us around the lot.Everyone was calm and relaxed.Sam Lee was respectful and let the car speak for itself!He gave us space and time to decide. I hope Bernardi makes him a manager. You rock,Sam! More
This was our first experience purchasing at Bernardi Toyota. It was a great experience. Their price was fair and they provided professional customer service without all the pressure that is typically Toyota. It was a great experience. Their price was fair and they provided professional customer service without all the pressure that is typically experienced when purchasing a car. In particular Artie Johnson was a pleasure to deal with. Our schedules prevented my wife and me from coming together to test drive the car. Artie reviewed all the features with both of us individually and then went over them again in detail when my wife returned to pick up the car. He really went above and beyond to ensure that we understood and were comfortable with the Sienna and its various features. More
Simply put, Brandon and Dell salvaged what could have been a mediocre experience through their responsiveness and desire to make sure I was happy with the deal I received on my new FJ. I very much apprec been a mediocre experience through their responsiveness and desire to make sure I was happy with the deal I received on my new FJ. I very much appreciated Dell's straight-forward approach to the sale, and I didn't feel like I was being jerked around at all during the price negotiation. Brandon was absolutely great when it came to getting my questions answered, and making sure they were directed to the appropriate individuals. To be fair, if it wasn't for some inconsistencies between what I was told regarding several extended warranties I initially purchased (that were later removed when I signed a new contract) from the finance manager and the fine print contained within the documentation, I would have given a 5 rating of my experience across the board. However, as individuals, both Dell and Brandon get a 5 rating. More