Bernardi Toyota

Smooth Service My wife and I came in with limited time, we new what we wanted and went on a test drive. Our Salesman, Guil, was great to work with and made sure ever My wife and I came in with limited time, we new what we wanted and went on a test drive. Our Salesman, Guil, was great to work with and made sure everything went smoothly. Sam Lee in financing was also easy to work with. The car was ready for pickup when promised, I would definitely return for my next Toyota and will be going for service whenever it's needed. Thanks! More

Thd Time's the charm Our thirds new vehiclepurchase @ bernardi Toyota! This was our bestexperience overall!! although we live 5 miles away from another reputable Toyota de Our thirds new vehiclepurchase @ bernardi Toyota! This was our bestexperience overall!! although we live 5 miles away from another reputable Toyota dealer, we continue to bring our business to Bernardi in Framingham.. Easy access off the Mass Pike, awesome sales team, very clean inside, and the teamwork amongst the employees we met with was well represented.. Artie Johnson was knowledgable, helpful, not pushy!!! Professional, quiet- mannered, we didn't feel pressured.. Three Cheers to Artie for making this purchase so comfortable and less stressful than we expected.. He is truly a gem for the dealership and I hope the managers are reading these reviews.. Artie, if you are still there when we are preparing for our next purchase, you will be our Go- to guy right from the start!! J & G Bailey More

Artie is the best! Working with Artie was fantastic. He was patient and helped me find the perfect car. He was very thorough in explaining the car's features to me and a Working with Artie was fantastic. He was patient and helped me find the perfect car. He was very thorough in explaining the car's features to me and also helping me compare the different prices of the cars I was considering. This was the first new car I've ever bought, and I was honestly dreading it. Artie made the entire experience pleasant. When it is time to replace my husband's car, I hope we can work with Artie again. More

Service Representative Manny Bernardi Toyota: I just wanted to let you know that my service rep. yesterday, Manny, was excellent. When he first came outside, I could just tell Bernardi Toyota: I just wanted to let you know that my service rep. yesterday, Manny, was excellent. When he first came outside, I could just tell that he "knew" my 2006 Highlander. I was very pleased with the service I received just several days ago at Bernardi Toyota. First, I was concerned that the thin, dark sponge strip hanging under the car in the front was a frayed belt issue. Service representative Manny assured me that it was not, and told me what it actually was. He then "measured" the exterior of my tires, and talked to me about having almost bald tires. He was very cognizant of my vehicle, and was able to present me with the various options I had, including, most importantly, the "4 for the price of 3" tire deal, and realignment. We even talked about our kids. He was, bottom line, polite, professional, knew what he was talking about, he listened well, he was very even-keeled, and if I had to say one last thing, it is that he deserves a raise. Please say 'hi' to him, and thank him for his very professional work. Prof. Hobert More

Great Service Your service employees are professional treated me with respect . Scott was very nice and the Service Director John said good morning to me and offer Your service employees are professional treated me with respect . Scott was very nice and the Service Director John said good morning to me and offered me a cup of coffee. I can see the Dealership is under construction very disruptive to the way most would do business. I just moved here from Seattle and have found a home for my Toyota . A great place to service your Toyota , The shuttle service was great drivers name was Gary and I understand they have four shuttles running daily .I checked pricing before the appointment day and found the pricing within reason . Thanks again Seattle to Framingham Roan More

1rst times a charm I was very pleased with the service that I received from Ayden . He answered all of my life yes toons and guided me to what I feel was the best vehicl I was very pleased with the service that I received from Ayden . He answered all of my life yes toons and guided me to what I feel was the best vehicle for me ! More

happy Thank you aydin kayabay for your great service . I am so happy to own a toyota rav4 your help was great I will recommend you to my friends t Thank you aydin kayabay for your great service . I am so happy to own a toyota rav4 your help was great I will recommend you to my friends to look for your service. More

If you go to Bernardi Toyota, ask for Aydin In between the different dealers I had dealt with while shopping around for a Corolla LE, Aydin at Bernardi was by far the best one I encountered. Rig In between the different dealers I had dealt with while shopping around for a Corolla LE, Aydin at Bernardi was by far the best one I encountered. Right from the moment my friend and I walked through the doors to the moment we left, we received nothing short of respect, hospitality, and help from Aydin. He is truly one of the few rare salesmen you would meet at a dealership that was truly genuine, had a lot of knowledge about the cars, went out of his way to help you, and didn't try to swindle you. He treated us well and gave us the best price out of 5 dealers we had seen that same day. I would say his friendliness and great personality really made the difference and this is what customer service is all about. It's totally the opposite (of the salesmen from xxxx) at Westboro Toyota, who treat you like a number and so rude almost as if they were the only Toyota dealers around & that you HAD to buy from them. More

Buying a new car Art was a very polite conscientious salesman. He made me feel like I was a member of his family.He explained everything about the car and took me for Art was a very polite conscientious salesman. He made me feel like I was a member of his family.He explained everything about the car and took me for a very pleasant test drive. I didn't feel any pressure to buy the car.I went to that dealership to look and see what their prices were. I really didn't plan on buying a cat that day.:however, because of Art's salesmanship,I went home very happy with a new car.Art certainly is an asset to your company. Ann M. MacDonald More

I did not buy my 2014 RAV from Bernardi They were just above my lowest price of six but another dealer closer to me was the lowest. However, I highly recommend them and Brandon in particu They were just above my lowest price of six but another dealer closer to me was the lowest. However, I highly recommend them and Brandon in particular. He answered all my questions and respected the process I was using to choose a dealer. When I gave him the option to lower his price, he was honest and said he could not and respected my choice. This is so very different than the old days of nasty negotiation. I will certainly include Bernardi if I or anyone else is looking for a car. More