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Bernardi Toyota
Framingham, MA
1,170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,170 reviews
January 27, 2018
Great job by Jailene Casillas at Bernardi Toyota, Framingham Jailene Casillas was the service consultant that looked up the pricing for my 4 Michelin Tires and the front-end brakes and rotors. She was very frie Jailene Casillas was the service consultant that looked up the pricing for my 4 Michelin Tires and the front-end brakes and rotors. She was very friendly, efficient and found me additional discounts for the tires (buy 3 get 4th for $1) from Michelin. She found a $10 coupon off the electronic alignment as well. Bernardi saved me $500 as compared to written estimates from Midas (Westborough) and NTB (Shrewsbury). We got a great deal when we purchased our 2014 Highlander and have been very impressed by the service. This from a guy who normally does all his own car work and normally thinks, "The dealerships overcharge customers", but with Bernardi I have had to retract that statement. Bernardi provides good pricing and does not try to push repairs that are not required. I have checked, by pulling off the wheels and checking myself. They are honest in their estimates of the work to be performed and they have excellent waiting area while waiting or provide short rides to and from the dealership. My Infiniti is about due to be replaced and I think I will go with Bernardi and get a Toyota to replace the Infiniti (good car but service center as Herb Chambers over charged on estimates, so I always did all the brake, wheel bearing and strut work myself). I would trust Bernardi to do the work with OEM parts and complete the job correctly. Well done Bernardi and a special thanks to Jailene Casillas. More
by Vanzee
Employees Worked With
Jailene Casillas
January 25, 2018
Searching for a Sienna My husband and I went to Bernardi after looking at several dealerships. We appreciated the time Dell took and the extra time he took when he stayed My husband and I went to Bernardi after looking at several dealerships. We appreciated the time Dell took and the extra time he took when he stayed well past closing to ensure we got the car we liked. We also appreciate that he drive it to NH to deliver where we had to register it. More
by Jennifer NH
Employees Worked With
Dell Silva
January 25, 2018
Best experience 😀😁😁 I just lease my beautiful wife Coralla se2018 I m very happy doing business Bernardi Toyota Bernardi for life I will return Bernardi Toyota For I just lease my beautiful wife Coralla se2018 I m very happy doing business Bernardi Toyota Bernardi for life I will return Bernardi Toyota For new or pre own car Quality customer service Thank you Chris and spiro and Dell More
by Aydin
Employees Worked With
Dell Silva, Spiro Treska, Nick Scelsi, Benjamin Overton
January 24, 2018
Great Service Found a certified pre-owned 4Runner at Bernardi. Every interaction I had was friendly, educational, and reliable. Very pleased. Even the financial pie Found a certified pre-owned 4Runner at Bernardi. Every interaction I had was friendly, educational, and reliable. Very pleased. Even the financial piece was friendly, kind and done with minimal effort. More
by try
Employees Worked With
Don’t recall names, but all very nice. , Oudom Sengpraseuth
January 23, 2018
Vivien Martins the Bret Service Advisor Bernardi Toyota . I took my car for review and she answered me very well and an attentive and honest pessao and still speaks Portuguese made me very comfortable. Sai ha I took my car for review and she answered me very well and an attentive and honest pessao and still speaks Portuguese made me very comfortable. Sai happy I always want to be taken care of by her.Thanks for everything Vivien Martins More
by eduardo souza
Employees Worked With
Vivien Martins
January 23, 2018
Amazing This dealer was really efficient with the car buying process and Darshan was amazing at doing his in finding me the best car for me This dealer was really efficient with the car buying process and Darshan was amazing at doing his in finding me the best car for me More
by Pamela
Employees Worked With
Darshan Mody
January 19, 2018
Needed a used toyota Emad and Benjamin were very helpful and caring. They listened to what I wanted so I can have my needs met. They were great during our test drives and Emad and Benjamin were very helpful and caring. They listened to what I wanted so I can have my needs met. They were great during our test drives and great to negotiate with. More
by Jazze519
Employees Worked With
Emad Boutros, Benjamin Overton
January 19, 2018
Great Customer Service from the Sale Consultant I leased my car with the help from Emad Boutros. For many years I have deal with car dealers and never experienced the service I received from Emad. H I leased my car with the help from Emad Boutros. For many years I have deal with car dealers and never experienced the service I received from Emad. He communicated everything, was on top of everything. I will leave message and responded within mins. Very helpful, he went above and beyond from the first time I walked in to the time I got my car. Financed Manager, Mike, and Benjamin very helpful too. I would definitely refer. More
by Funkybass
Employees Worked With
Emad Boutros, Benjamin Overton
January 13, 2018
satisfied Darshan greeted us at the door and was very friendly, helpful and up front during the entire process. He explained to us that Bernardi doesn't haggle Darshan greeted us at the door and was very friendly, helpful and up front during the entire process. He explained to us that Bernardi doesn't haggle on the price so we knew from the first minute where we stood. Benjamin was also very friendly although he did try to sell us a $1200 tow package through Uhaul which we were able to find only actually cost $250 before we agreed. (I understand it's a business) Finally mike was also very friendly and helped us secure financing. At first he tried to inform us that we had to use the dealership financing on a used car which we immediately informed him that we would never purchase a vehicle from a dealer who tells us where we can secure a loan. His stance on that issue seemed to change after he ran our credit but was able to get us a better rate than our credit union anyway. Over all I am happy with my experience at Bernardi Toyota and would bring my business here again and recommend to friends and family. More
by dcough66
Employees Worked With
Mike Stenstream, Darshan Mody, Benjamin Overton
January 13, 2018
outstanding service from Vivien Martins and Mike Mason - they were great to work with and took great care of me and the replacement of my radio. from Vivien Martins and Mike Mason - they were great to work with and took great care of me and the replacement of my radio. More
by 4runner
Employees Worked With
Mike Mason, Vivien Martins
