Bernardi Toyota
Framingham, MA
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I came to this dealer to look for a car that I had in mind. Bryan was a very nice salesman showing the options he had and paciente to explain to me about the finances details. Bryan is definitely a great mind. Bryan was a very nice salesman showing the options he had and paciente to explain to me about the finances details. Bryan is definitely a great salesman and together with the Bernadi Toyota they make a great team. More
Easy to make appointments, did not wait long for oil change and tire rotation. Came and got me right away when car was done and explained service performed and needed. change and tire rotation. Came and got me right away when car was done and explained service performed and needed. More
Staff member was very helpful in explaining the specials that they had going on at the time of my vehicle service. The deal was actually a lot better than the coupon that I had printed out and it saved me a that they had going on at the time of my vehicle service. The deal was actually a lot better than the coupon that I had printed out and it saved me additional money, so I appreciated that. More
Carlos was our person of contact. He was patient while listening to what we needed, was very clear with explanations and justifications for requires services and repairs. Demonstratio He was patient while listening to what we needed, was very clear with explanations and justifications for requires services and repairs. Demonstration by video was also very helpful. More
Had conversation with general manager or Sales manager today and completely understand and respect his concerns. Also, I was in the area and decided to get an oil change and tire rotation. He helped the today and completely understand and respect his concerns. Also, I was in the area and decided to get an oil change and tire rotation. He helped the process move along more quickly. No hard feelings and thank you! More
Excellent and polite service. My service manager Hayk explained everything very clearly and made sure I received credit for being a Platinum Club member. My service manager Hayk explained everything very clearly and made sure I received credit for being a Platinum Club member. More
Quick, up front with everything, went in for scheduled maintenance and left with a lovely readout on the cars condition and advice for future needs. maintenance and left with a lovely readout on the cars condition and advice for future needs. More
Excellent service provided by the Bernadi Toyota Service department with my last scheduled Highlander maintenance. Vehicle pick up and drop off, communication, maintenance, brake diagnosis, wash, wax, and department with my last scheduled Highlander maintenance. Vehicle pick up and drop off, communication, maintenance, brake diagnosis, wash, wax, and interior vacuum were all excellent. They even removed pine sap from the exterior. Vehicle looked new again! Thanks Carlos, Angel, and Ernest! See you again soon. More
I visited recently Bernardi Toyota in Framingham, and I had great experience there - the service department representative Carlos Soto made my visit easy and pleasant. Obviously, Carlos has lots of experi had great experience there - the service department representative Carlos Soto made my visit easy and pleasant. Obviously, Carlos has lots of experience and he is very knowledgeable in the area he works. He had answers for my any questions, and I felt like my car is in a good reliable hands, and it will run even better after service provided. I will definitely go back to Framingham again for the next service, and I hope next time Carlos will be on duty again. The overall impression of my visit is good, employees are friendly and customer oriented, they look professional and well prepared to do the best job fixing/servicing cars. More