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Bernardi Toyota

Framingham, MA

4.8
1,170 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,170 reviews

October 04, 2018

they stood by their product I had some initial issues with the salesman, and when I made my concerns know I was contacted by the General Manager who was very understanding and is More

by nocarman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cowboy" Gamble
Oct 15, 2018 -

Bernardi Toyota responded

Nocarmen, We apologize about any confusion regarding the delivery of your new vehicle. We’re also sorry to learn that your experience with us has not been satisfactory. Our goal at Bernardi Toyota is always 100% customer satisfaction. Based on the events you described, we did not meet this goal. I would personally like to discuss this issue with you. Please contact me at your earliest convenience. Respectfully, Rolando Catalan General Manager Bernardi Toyota 508.879.1520 rolando.catalan@bernardiautogroup.com

October 04, 2018

Wonderful service! The service was very informative and the staff were very helpful and accommodating. I went with questions a few months ago and hadn't been back until More

by Cari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Nashawi
Nov 01, 2018 -

Bernardi Toyota responded

Thank you Cari!

September 30, 2018

Easy! No pressure. Easy experience. There was no pressure from sales. Artie was great. They made things quick and simple. I would definitely recommend them to oth More

by eric toyota 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Johnson
Nov 01, 2018 -

Bernardi Toyota responded

Thank you!

September 21, 2018

Satisfied 4 stars I enjoyed the process of buying all my cars through the sales Rep that’s called the (Cowboy). I look forward to do more of my busses with Bonardi. More

by Bonardi 89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cowboy" Gamble
Sep 25, 2018 -

Bernardi Toyota responded

Thank you Bonardi 89!

September 19, 2018

Great, reliable service. Went to Bernardo Toyota to lease my latest car and I had a great experience working with Cowboy Ron and his finance team! I really feel like they trie More

by Srovers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cowboy" Gamble
Sep 20, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star Review!

September 18, 2018

Very happy with my experience So glad that I worked with Cowboy Ron! He is awesome. He is truly knowledgeable in the industry and genuinely cares about his customers. He took the t More

by Raina Gabriella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cowboy" Gamble
Sep 20, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star Review Raina!

September 18, 2018

Excellent A good experience I went to buy s use vehicle and walked out with a new one instead, lol are very knowledgeable and nice I would do business here aga More

by Kidcarlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darmy grullon
Sep 20, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star Review Kidcarlos!

Oct 15, 2018 -

Bernardi Toyota responded

Thank you!

September 13, 2018

Toyota visit Mohammad was my sales person. Very fair knwgrable Nd low pressure. Good follow up and service .He gave me good options on lease Would do business agai More

by Kenster123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Nashawi
Sep 17, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star Review Kenster!

September 13, 2018

Great customer service! The dealership was a very professional and I did not feel rushed with my decision. Artie Johnson took the time to explain everything to me and made th More

by G-force
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Johnson
Sep 17, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star review G-Force!

September 11, 2018

Great experience Over the years we have owned a Sienna, Tacoma, Rav4, Venza, Tundra - Buying a Toyota was not a question. They are the most reliable vehicles so it w More

by Kathyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron "Cowboy" Gamble
Sep 12, 2018 -

Bernardi Toyota responded

Thank you for your 5-Star review and for being a loyal Bernardi Toyota customer!

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