Bernardi Toyota
Framingham, MA
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they stood by their product I had some initial issues with the salesman, and when I made my concerns know I was contacted by the General Manager who was very understanding and is I had some initial issues with the salesman, and when I made my concerns know I was contacted by the General Manager who was very understanding and is helping to straighten everything out. My expectations are rising for this company based on my discussion with the GM. UPDATE I am very pleased with the response of Bernardi's, I had an issue with the car (as used cars do) and the GM had me bring it to their service department and they made it right. Can't ask for more than that! More
Wonderful service! The service was very informative and the staff were very helpful and accommodating. I went with questions a few months ago and hadn't been back until The service was very informative and the staff were very helpful and accommodating. I went with questions a few months ago and hadn't been back until I was sure. After 3 months, with no visits between, they all remembered my face! Very helpful and friendly people! More
Easy! No pressure. Easy experience. There was no pressure from sales. Artie was great. They made things quick and simple. I would definitely recommend them to oth Easy experience. There was no pressure from sales. Artie was great. They made things quick and simple. I would definitely recommend them to others. Thank you More
Satisfied 4 stars I enjoyed the process of buying all my cars through the sales Rep that’s called the (Cowboy). I look forward to do more of my busses with Bonardi. I enjoyed the process of buying all my cars through the sales Rep that’s called the (Cowboy). I look forward to do more of my busses with Bonardi. Thank You - More
Great, reliable service. Went to Bernardo Toyota to lease my latest car and I had a great experience working with Cowboy Ron and his finance team! I really feel like they trie Went to Bernardo Toyota to lease my latest car and I had a great experience working with Cowboy Ron and his finance team! I really feel like they tried to get me the best deal possible and were realistic on what addons I actually needed and which ones I probably would never use to keep down my lease cost. I was very appreciative of how honest and upfront they were and it made me feel like I made the right choice when I walked out the door! I will definitely be back when my lease is up in 3 years! More
Very happy with my experience So glad that I worked with Cowboy Ron! He is awesome. He is truly knowledgeable in the industry and genuinely cares about his customers. He took the t So glad that I worked with Cowboy Ron! He is awesome. He is truly knowledgeable in the industry and genuinely cares about his customers. He took the time to explain each step of the process and I am so happy with my overall experience! More
Excellent A good experience I went to buy s use vehicle and walked out with a new one instead, lol are very knowledgeable and nice I would do business here aga A good experience I went to buy s use vehicle and walked out with a new one instead, lol are very knowledgeable and nice I would do business here again and I travel from Springfield ma More
Toyota visit Mohammad was my sales person. Very fair knwgrable Nd low pressure. Good follow up and service .He gave me good options on lease Would do business agai Mohammad was my sales person. Very fair knwgrable Nd low pressure. Good follow up and service .He gave me good options on lease Would do business again More
Great customer service! The dealership was a very professional and I did not feel rushed with my decision. Artie Johnson took the time to explain everything to me and made th The dealership was a very professional and I did not feel rushed with my decision. Artie Johnson took the time to explain everything to me and made the whole process seamless. More
Great experience Over the years we have owned a Sienna, Tacoma, Rav4, Venza, Tundra - Buying a Toyota was not a question. They are the most reliable vehicles so it w Over the years we have owned a Sienna, Tacoma, Rav4, Venza, Tundra - Buying a Toyota was not a question. They are the most reliable vehicles so it was simply a matter of who we wanted to deal with at Bernardi. My father-in-law had purchased several vehicles from Bernardi and had nothing but positive things to say about Ron "Cowboy" Gamble. We asked for him specifically and realized right away that he was the right person to handle our purchase. No high pressure - just friendly, helpful information. We will be going back to "Cowboy" when it is time for our next Toyota purchase! More