Bernardi Toyota

Great service adviser Phil. Phil was and always is great to work with. I have serviced my vehicles there many times and I always prefer to work with Phil. Phil was and always is great to work with. I have serviced my vehicles there many times and I always prefer to work with Phil. More

Cowboy is the best. I had the best experience with Cowboy. He was very knowledgable about the car and was respectful of my needs. I will only buy cars from Cowboy in th I had the best experience with Cowboy. He was very knowledgable about the car and was respectful of my needs. I will only buy cars from Cowboy in the future. More

Very disappointed and not happy I trade in my old car and bought used Toyota Camry 2018 they said in contract that they will give me 215$ for my old car and I received a check for 56 I trade in my old car and bought used Toyota Camry 2018 they said in contract that they will give me 215$ for my old car and I received a check for 56$ without any explanation why they deduct the money and did not give me 215$ according to the contract. I singed the cancellation form for the insurance but I did not receive anything from them and when I called and left a voicemail to Chris nobody get back to me, did not send me the registration for new car my husband went to the dealership and ask for it and they have it in the office but forget to mail to us ((((( More

They sell cars that do not pass inspection DO NOT DO BUSINESS WITH THEM! They sold me my used 2014 Camry with tinted windows and said the car would pass inspection with no problem. Not only ha DO NOT DO BUSINESS WITH THEM! They sold me my used 2014 Camry with tinted windows and said the car would pass inspection with no problem. Not only has it failed inspection in their service shop for the past 3 years, but I have had to spend money on removing the tint which was done last year according to state law limits. And again, this year, it has failed inspection in their service shop because of the tint. And yes, each year I explain that THEY SOLD ME THE CAR and THEY SHOULD MAKE THIS RIGHT. THEY DO NOT STAND BEHIND THEIR CARS! More

Excellent I can’t say enough good things about this dealership. My salesman Dell was superb! The whole team was great. Extremely knowledgeable and friendly. I’m I can’t say enough good things about this dealership. My salesman Dell was superb! The whole team was great. Extremely knowledgeable and friendly. I’m a customer for life. More

Good experience cost was outrageous I dealt with Vivien who was outstanding. She did everything possible to accommodate me. Work was completed on time and correctly. Costs were more doub I dealt with Vivien who was outstanding. She did everything possible to accommodate me. Work was completed on time and correctly. Costs were more double almost triple what I would expect to pay. For that reason I will be selective on when the vehicle will be serviced there. More

Oil change Great service in a timely manner for my 20,000 mile check up the attendant, mike was very professional and I was serviced in an hour Great service in a timely manner for my 20,000 mile check up the attendant, mike was very professional and I was serviced in an hour More

Good Service Service department is courteous, efficient, and knowledgeable about servicing your vehicle. In the 15 years of bringing my vehicle to Bernardi’s I ha Service department is courteous, efficient, and knowledgeable about servicing your vehicle. In the 15 years of bringing my vehicle to Bernardi’s I have never had a service issue. More

Purchase experience The salemsn and the finance person explained very well all the questions that I had for purchase of a new vehicle Toyota Highlander and trading of th The salemsn and the finance person explained very well all the questions that I had for purchase of a new vehicle Toyota Highlander and trading of the previously leased vehicle from other dealership in Hickory NC. The two gentlemen Julien Vargas and Dean Kaitan were excellent in explaining the vehicle features and how 2018 model duffered from Model 2015 the leased vehicle I had for trading. Dean Kaitan went over every items of the sales and purchase documents and help me to select options for 5 year maintence purchase as well. The manager was also very courteous and let me feel that the deal I made was very satisfactory as far as price of trading and purchase were concerned . More

Wonderful buying experience Julio was our salesman and he was extremely knowledgeable and professional. Very attentive to his customers. Overall great buying experience and wou Julio was our salesman and he was extremely knowledgeable and professional. Very attentive to his customers. Overall great buying experience and would recommend them to anyone. More