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Bernardi Toyota

Framingham, MA

4.8
1,170 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,170 reviews

February 19, 2020

Amazing service as always Yesterday I walked into my dealership to find out my options with my current leased car with 3 months left and 3500 miles over and literally left with More

by dmilinazzo1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the name of the finance man but he was the only other person I spoke with , Ron "Cowboy" Gamble
February 18, 2020

Great experience I made two visits to Bernardi and Darshon worked with me both times. He was extremely courteous, informative and did his best to find the right car fo More

by jbirri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darshan Mody
February 11, 2020

Leased another vehicle from Bernardi Toyota and once again the process was painless . My sales person was a pleasure to work with and so was the finance group . More

by Dmor107
Recommend Dealer
Yes
Employees Worked With
Dell Silva
February 10, 2020

Great service experience with very friendly service. The rep was friendly and I was able to see a video walk through of what the tech was doing on my truck. Highly recommend this dealer. More

by Tompmv
Recommend Dealer
Yes
Employees Worked With
Manh. Was my service advisor. , Vivien Martins
February 07, 2020

Kenneth and others are professional and knowledgeable. The shuttle employees were also very good. I was very satisfied with the over all service and especially having a shuttle available. More

by CRT4128
Recommend Dealer
Yes
Employees Worked With
Kenneth H., Vivien Martins
February 06, 2020

25,000 MAINTENANCE CHECKUP ADVISOR HAD EXCELLENT COMMUNICATIONS, TIMING WAS A LITTLE FASTER THAN PROMISED. HE SHARED VIDEO OF AUTOMOBILE SERVICE LOOKING AT MY VEHICLE. FOUND AN More

by ELIZABETH RACICOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MANH PHAM
February 05, 2020

Excellent experience at Toyota today for the maintenance of my car. Fast services w knowledgeable workers. comfortable waiting room with coffee, snacks,TV and WiFi. More

by Mericley
Recommend Dealer
Yes
Employees Worked With
Manh - excellent
February 01, 2020

Advisor was amazing, however Without knowing blame, I noticed my left rear hub cap was missing as soon As I arrived home. Without being told. More

by z_lavoie1
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
Feb 05, 2020 -

Bernardi Toyota responded

Thank you for your praise of the Service Advisor who worked with you. We regret to hear your experience was not exemplary. Our goal at Bernardi Toyota is always 100% customer satisfaction. To ensure your concerns about your missing hub cap are handled promptly, please contact me directly. Respectfully, Kevin Coady General Sales Manager Bernardi Toyota Kevin.Coady@BernardiAutoGroup.com 508.879.1520

January 31, 2020

Vivien goes up & beyond to provide a fantastic service. She makes sure my car needs and meets all the requirements for my needs. The reason I keep coming back to Bernardi Service is because of her. Thank y More

by Mishel
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
January 29, 2020

Loved the video, showed me just what needed to be done. The work was done on time, at the quoted price. These folks have been consistently great. More

by rick.dienel
Recommend Dealer
Yes
Employees Worked With
The service desk rep was not listed
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