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Bernardi Toyota

Framingham, MA

4.8
1,170 Reviews

1626 Worcester Road

Framingham, MA

01702

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Showing 1,170 reviews

June 01, 2020

They show videos about what they did underneath the car. They ask about your concerns regarding the car and they have coffee, tea,and water while you wait for your car. It's a nice atmosphere and Vivien was More

by Pams
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
May 30, 2020

Excellent service and friendly staff. Service was done right and it was done quick. I would recommend this dealer to anyone I know to service their vehicles here. More

by Raul
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
May 29, 2020

Sales people and people on the phone were very nice and helpful. We understand that things are not operating as efficiently with the covid 19 virus.... but we are extremely frustrated that it is taking so More

by barryclark
Recommend Dealer
No
Employees Worked With
Julio Sema, Edward Mikhail
Jun 02, 2020 -

Bernardi Toyota responded

Barry, At Bernardi Toyota our goal is always 100% customer satisfaction. I would personally like to apologize to you about your extended wait for you vehicle. We would like the opportunity to resolve the matter regarding your vehicle title. To ensure your concerns are handled promptly, please contact me directly. Respectfully, Kevin Coady General Sales Manager Bernardi Toyota Kevin.Coady@BernardiAutoGroup.com 508.879.1520

May 29, 2020

Vivian at service dpto the best customer service you can receive ( 5 star ) i always ask for vivian because she does the best for you More

by Bsg9847
Recommend Dealer
Yes
Employees Worked With
Dell Silva, Vivien Martins
May 28, 2020

I worked with Jesse and she was great! So friendly and easy to deal with. She was professional and explained everything so I could understand. I really appreciated her honesty and help! More

by Anonymous63
Recommend Dealer
Yes
Employees Worked With
Jesse
May 16, 2020

Bernardi Toyota has a great staff, service advisor Vivien was professional and very helpful. They took care of my service in a very timely manor. Thank you from a satisfied customer! More

by Charlyene
Recommend Dealer
Yes
Employees Worked With
Kevin Herrera , Vivien Martins
May 10, 2020

My visit went absolutely perfectly. Everybody was professional and helpful. This is my second vehicle and I plan on being a continuing customer. The service department was extremely helpful explainin More

by Jmac
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
May 10, 2020

Excellent service. Manh Pham did a great job. Bernardi went out of their way to make this a safe and positive experience. Very highly recommended. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Vivien Martins
May 08, 2020

Great customer service I've worked with Spiro on many occasions buying cars. He's the most helpful when it comes to getting product information and having my deals completed More

by Kartori64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dell Silva, Spiro Treska, Julio Sema
May 08, 2020

Spiro had agreed on a price of a vehicle on line with me. When i arrived at the dealership they price was 1000 more than what was agreed on. He try to add the del/handleling charges back on the price. I have More

by Fanny ho
Recommend Dealer
No
Employees Worked With
Spiro Treska
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